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Carrier PreSelect (CPS) Services Market Opportunities, Strategies, and Forecasts, 2004 to 2009

Wintergreen Research, Inc, Dec 2005, Pages: 197


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The markets for telecommunications services are changing dramatically. Carrier preselect (CPS) represents a way for retailers to package groups of wireline and wireless services and offer them to the existing retail customer base.

Worldwide CPS narrowband, broadband, and WiFi fixed wireless services market forecast analysis indicates that there will be a reasonably rapid shift away from narrowband to broadband and WiFi fixed wireless services. CPS represents a shift away from traditional telecommunications services providers to retail store packaging of groups of converged telephone voice and entertainment services. Communications services can be sold along with more traditional store products.

The CPS providers generally have less reason to use a particular network and are free to negotiate wholesale deals with different network providers. They represent a significant worldwide trend toward using retail contact with customers to sell communications services.

The CPS now being sold is narrowband wireline services. This will shift as wireless connectivity and voice over IP services are beginning to be sold as the primary communications lines.

CPS instructs BT or other national carriers to route calls via the CPS carrier network directly from the BT or national exchange without the need to program an access code in to the telephone system and without the need to install costly and auto-dialer equipment.

With expertise in telephone system programming CPS vendors connects clients to network via PBX programming rather than via CPS as this gives greater flexibility to alter routing and change carriers quickly as and when necessary. CPS is extremely useful for older systems which are not fully programmable, for clients that have had problems with 'leakage' to BT using programming and for single direct lines such as fax machines or home workers.

Total CPS markets at $189.9 million in 2003 are expected to reach $4.6 billion by 2009.




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