Analysis of the Global Web Conferencing Market

  • ID: 2702446
  • November 2013
  • Region: Global
  • 77 Pages
  • Frost & Sullivan
1 of 4
Growing Competition and Price Pressures Push Vendors to Seek New Ways to Differentiate

The global web conferencing market is experiencing significant shifts with emergence of new services, mobility, and social collaboration disrupting the status quo to create new opportunities. Demand for web conferencing has increased significantly as companies implement efficient collaboration across dispersed teams. Improved user experiences and expanded use cases are further driving adoption. Mobility enhancements and growing integration with workflows and business applications will create new growth opportunities. This analysis provides web conferencing providers and their partners with a detailed analysis of the current and changing dynamics in the fast-evolving marketplace.


Primary research with web conferencing providers; Frost & Sullivan published reports, decision support databases, company Websites, and other secondary resources.


This research covers the market for hosted web conferencing services and on-premises web conferencing solutions.
Web conferencing allows people to hold real-time, synchronous meetings and conferences over the web.
The most basic feature of a web conference is screen sharing, whereby conference READ MORE >

Note: Product cover images may vary from those shown
2 of 4

Executive Summary

Market Overview

Total Web Conferencing Market

External Challenges: Drivers and Restraints

Forecast and Trends

Hosted Web Conferencing Services Market Breakdown

Hosted Services - Channel Trends for CSPs

On-premises Web Conferencing Market Breakdown

Market Share and Competitive Analysis

The Last Word


Note: Product cover images may vary from those shown
3 of 4


1. Web conferencing is moving away from vanilla online meetings to integrations with business applications built into user defined workflows.

2. The growing impact of alternatives, including freemium and basic screen sharing services, is leading to price-based competition making differentiation more challenging.

3. Due to a growing focus on mobile first, solutions must enable the transition from content consumption to productivity over mobile devices.

4. There is a greater user demand for convergence of real time and asynchronous collaboration for better knowledge/content management.

5. Decision making is shifting to IT as bigger deployments gain ground. At the same time BYOA is making users and line-of-business heads key influencers.

Note: Product cover images may vary from those shown
4 of 4
Note: Product cover images may vary from those shown





Our Clients

  • Qualcomm Incorporated
  • Motorola Solutions, Inc.
  • China Mobile Limited
  • Apple, Inc.
  • SwissCom AG
  • BT Group PLC.