Even though the market is witnessing staggering growth rates, majority of the players are still facing dire shortage of funds. Raising capital funds to support daily business operations and online advertising expenses have become a major challenge for such players. Online retail operators, especially the inventory based players, are suffering from cost stack ups and charges incurred against customers opting for ‘Cash on Delivery' mode of payment.
In an attempt to tackle these problems, players are now constantly focusing on gaining customer loyalty and trust. Some of the most prominent trends in the market in this regard include a host of loyalty schemes, promotional offers and high rate of discounts. Additionally, tweaking business models and turning into mainstream online retailers, opening up of ‘Brick and Mortar' stores to tap the ‘offline' customer base, opting for a ‘market place' approach, consolidation and self owned brands are some other major trends observed so far in the market.
Slide 2: GDP at Factor Cost: Quarterly (2010-11 – 2013-14), Inflation Rate: Monthly (Jun 2013 – Nov 2013)
Slide 3: Gross Fiscal Deficit: Monthly (Feb 2013 – Jul 2013), Exchange Rate: Half Yearly (Aug 2013 – Jan 2014)
Slide 4: Lending Rate: Annual (2008-09 – 2011-12), Trade Balance: Annual (2009-10 – 2012-13), FDI: Annual (2009-10 – 2012-13)
Slide 5: e-Commerce Market Scope
Slide 6: Illustration – e-Commerce System Work Model
Slide 7: Illustration – Transaction Flow within an e-Commerce System
Slide 8: e-Commerce India Overview, e-Commerce Market Size & Growth (2013-2018e) and e-Commerce Market Split (2013)
Slide 9: e-Commerce Market in India – 2013 Snapshot
Slide 10: Foreign Direct Investment Scenario – Government of India's Intervention
Slide 11: e-Commerce Market India – Online Travel Snapshot, Benefits for Players, Market Size & Growth (2013) and Major Online Travel Website's Reach (2012)
Slide 12-16: e-Commerce Market India – Online Retail Snapshot, Fastest Growing Categories, Market Size & Growth (2013), Major Online Retail Website's Reach (2012), Online Retail Demand in India (Region Wise), Major Retail Hubs (Cities) in India, Popular Products Sold in India (Urban) in 2012, Major Rural Hubs (States) in India and Popular Products Sold in India (Rural) in 2012 and Recent Challenges
Slide 17: e-Commerce Market India – Online Financial Snapshot, Major Online Financial Services, Market Size & Growth (2013) and Focus of Online Financial Services
Slide 18: e-Commerce Market India – Online Other Services Snapshot, Major Drivers, Market Size & Growth (2013) and Segment Split (2012)
Slide 19: e-Commerce Market India – Online Digital Downloads Snapshot, Drivers, Market Size & Growth (2013) and Popular Segments
Slide 20: Demand and Supply Perspective (e-Commerce Vendors and Users)
Slide 21: e-Commerce Website Design
Slide 22: e-Commerce Website Development Phase
Slide 23: Market Boosters – Summary
Slide 24: Increased Spending Power, Total no. of Household (mn) (2005, 2015e, 2025e) and Aggregate Annual Disposable Income (2005, 2015e, 2025e)
Slide 25-26: Increasing Internet Penetration and PC users, PC and Tablet PC Sales India (2009-10, 2011-12 & 2012-13), Total Internet Subscribers India (Quarter wise 2012), Number of Broadband Subscribers India (Quarter wise 2012), Internet and Broadband Subscribers India (Quarter wise 2013)
Slide 27-28: Ease of Transaction, Credit Card Transactions and Debit Card Transactions (Value and Volume) and Benefits of Online Transaction
Issues Hindering Profitability of Players
Slide 29: Market Challenges – Summary
Slide 30: Online Advertising Expenses
Slide 31: Losses Incurred for COD, Transaction Split (2012) and COD Expenses – e-Commerce Vendors India
Slide 32: Cost Stack-ups,
Slide 33: Trends – Summary
Slide 34-36: Major Trends in the Market – Changes in Business Models
Slide 37: Refreshed Strategies
Slide 38: Illustration – Example of e-Commerce Ecosystem
Slide 39: Porter's Five Forces Analysis
Slide 40-44: Competitive Benchmarking (FY 2012)
Slide 45-64: Major Public Players
Slide 65-114: Major Private Players
Slide 115-121: Consumer Survey Responses
Slide 122: Opportunity Summary
Slide 123-133: Market Opportunity
Slide 134-139: Strategic Recommendations
Slide 140: Key Ratios Description
Slide 141: Sources of Information
- Amazon Inc.
- Info Edge India Ltd.
- Monster Worldwide Inc.
- Thomas Cook India Ltd.
- Cleartrip Pvt. Ltd.
- eBay India Pvt. Ltd.
- Expedia Online Travel Services India Pvt. Ltd.
- Flipkart Online Services Pvt. Ltd.
- Jasper Infotech Pvt. Ltd.
- Make My Trip India Pvt. Ltd.
- People Interactive Pvt. Ltd.
- Times Business Solution Ltd.
- Vector e-Commerce Pvt. Ltd.
- Xerion Retail Pvt. Ltd.