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Best Locations for Contact Centres (2002-2003 Edition)
OMIS Research, March 2003, Pages: 80
Best Locations for Contact Centres is the most authoritative and scientific survey of 1,500 senior management executives in the UK on the best locations for their call or contact centres. The 2002 survey was extended to include coverage of over 200 UK centres plus qualitative research into selected offshore markets. Results include overall town and city rankings, benchmarked location scores and league tables of the best contact centre locations for workforce, property and infrastructure and costs.
- The most comprehensive survey of location issues affecting the UK call, contact and shared service centres sector
- Incisive and revealing guide to the country's best locations
- Full survey results and rankings
- Regional profiles including coverage of all major business centres
- Recent local sector investment and divestment news
- See how your location performs and rate it against the competition
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