Mobile Financial Services Usage Accelerates In 2021
Fiji boasts the most advanced economy in the Pacific Islands and was also one of the first countries in the region to launch m-money services. Both Vodafone and Digicel launched their services, M-PAiSA and MyCash respectively, in 2010. The operators’ offerings include domestic and international transfers, withdrawals, and bill payments.
Operators have focused on partnerships to reach under-served populations, in the island’s remote areas, without access to physical bank branches. For example, since 2017, a tie-up between HFC Bank, Vodafone Fiji, the Pacific Financial Inclusion Program, and ePay enables customers to transact using Vodafone’s M-PAISA service and a number of Point-of-Sale kiosks that are strategically placed in these communities.
Meanwhile, in August 2021, Digicel partnered with BSP Bank to launch an Internet Payment Gateway service to allow Digicel customers to top up their MyCash mobile wallets directly from their bank account or a Visa card.
The ubiquity of mobile coverage among the population as well as Covid-19 related disruptions to movement have also supported the growth in usage of m-money in recent years; m-money payments increased from around $100 million in 2016 to over $700 million in the first ten months of 2021.
Table of Contents
Key statistics
Country overview
Covid-19 and its impact on the telecom sector
- Economic considerations and responses
- Subscribers
- Infrastructure
Telecommunications market
Regulatory environment
- Historical overview
- Regulatory authorities
- The Radisson Accord and Deeds of Settlement
- Fixed-line developments
- Mobile network developments
Mobile market
- Market analysis
- Mobile statistics
- Mobile infrastructure
- Major mobile operators
- Mobile handsets
Fixed-line broadband market
- Broadband statistics
- Fibre-to-the-Premises (FttP) networks
- Other fixed broadband services
Digital Economy
- e-Government
- e-Learning
- Mobile banking
Fixed network operators
- Amalgamated Telecom Holdings (ATH)
- Telecom Fiji (TFL)
- Fiji International Telecommunications (Fintel)
Telecommunications infrastructure
- National telecom network
- International infrastructure
- Smart infrastructure
Appendix Historic data
Glossary of abbreviations
Related reports
List of Tables
Table 1 Top Level Country Statistics and Telco Authorities Fiji 2022 (e)Table 2 Evolution of GDP and inflation in Fiji 2012 2022
Table 3 Growth in the number of mobile subscribers and penetration 2012 2027
Table 4 Fiji - percentage of mobile connections by technology 2018; 2025
Table 5 Growth in the number of mobile broadband subscribers and penetration 2012 2027
Table 6 Development of Vodafone Fiji's financial data (FJ$ million) 2012 2021
Table 7 Growth in the number of Vodafone Fiji's mobile subscribers 2012 2021
Table 8 Fiji - smart phone penetration 2014; 2018; 2020; 2025
Table 9 Internet users and internet penetration 2012 2022
Table 10 Change in the number of fixed broadband subscribers and penetration 2012 2027
Table 11 Development of ATH Group financial data (FJ$ million) 2012 2021
Table 12 Development of ATH Group revenue by service (FJ$ million) 2012 2021
Table 13 Development of ATH Group investment 2019 2021
Table 14 Development of Telecom Fiji's financial data (FJ$ million) 2012 2021
Table 15 Development of Fintel's financial data (FJ$ million) 2013 2021
Table 16 Decline in the number of fixed lines in service and teledensity 2012 2027
Table 17 Increase in international internet bandwidth 2012 2018
Table 18 Historic - Estimated Vodafone Fiji Limited ARPU 2008 2014
Table 19 Historic - Growth in the number of Vodafone Fiji's mobile subscribers 2009 2011
Table 20 Historic - Development of ATH company financial data (FJ$ million) 2010 2018
List of Charts
Chart 1 Growth in the number of mobile subscribers and penetration 2012 2027Chart 2 Growth in the number of mobile broadband subscribers and penetration 2012 2027
Chart 3 Development of Vodafone Fiji's financial data 2012 2021
Chart 4 Growth in the number of Vodafone Fiji's mobile subscribers 2012 2021
Chart 5 Change in the number of fixed broadband subscribers and penetration 2012 2027
Chart 6 Development of ATH Group financial data 2012 2021
Chart 7 Development of ATH Group revenue by service 2012 2021
Chart 8 Development of ATH Group investment 2019 2021
Chart 9 Development of Telecom Fiji's financial data 2012 2021
Chart 10 Development of Fintel's financial data 2013 2021
Chart 11 Decline in the number of fixed lines in service and teledensity 2012 2027
List of Exhibits
Exhibit 1 Fiji Telecommunications market structureExhibit 2 Regulatory and telecoms background a brief overview 1895 - 2007
Exhibit 3 Prices for Interconnection Services in Fiji ($)
Exhibit 4 Background information on the rise and fall of fixed-line market in Fiji
Exhibit 5 Major submarine cables with landing points in Pacific Islands
