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E-Commerce Fulfillment Strategies
Faulkner, March 2003, Pages: 9
To remain competitive, forward-looking e-enterprises are now investing heavily in their fulfillment and delivery systems. With the next competitor just a click away, savvy companies now realize that the key to achieving sustainable growth through e-commerce is building customer loyalty, and retention relies on their ability to achieve flawless, end-to-end fulfillment. The focus on e-fulfillment best practices and incorporating them into the company infrastructure has never been greater. This report examines the critical issues and success factors required for enterprises to develop and implement profitable e-commerce fulfillment strategies.
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