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Unified Messaging Market Trends

Faulkner, Jan 2003, Pages: 8


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Unified messaging (UM) products offer a single inbox that enables storage and retrieval of voice, fax, and e-mail via a telephone or Web-interfacing PC. The unified messaging market is expected to grow from $461 million at year-end 2002 to approximately $8 billion by 2006. The primary factor in this expected growth is the continued replacement of legacy PBX systems with voice-over-Internet-protocol (VoIP) infrastructures.



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