Contents
Key Findings - 4
i. Users - 5
Car and Navigation Ownership - 5
In-Built Navigation Systems: Decisive in Car Purchase Decision Making Process? - 5
Frequency of Use - 5
Performance Satisfaction Levels - 5
Navigation Re-Purchase and Recommendation Likelihood - 6
ii. Non-Users - 6
Introduction - 7
Survey Structure and Objectives - 7
Respondent Demographic Profile - 8
Gender - 8
Employment Status - 8
Management Level - 8
Geographic Distribution - 9
Internet Usage - 9
Survey Procedure - 10
i. Navigation Users - 10
ii. Navigation Non-Users - 10
Results
1.1 Car Ownership - 11
1.2 Navigation Ownership - 11
1.3 Type of Navigation Owned - 11
1.4 Navigation Manufacturer - 12
1.5 Type of Car Owned - 12
1.6 Navigation Fitted as Standard? - 12
1.7 In-Built Navigation System Presence: Decisive to Car Purchase? - 13
1.8 Navigation Usage - 13
2.0 Navigation User Expectation and Satisfaction Levels - 14
Traffic Flow Information - 14
Road Diversion Information - 14
Speed of Response - 14
Accuracy - 14
Reliability - 14
Usability - 14
Visual Information Quality - 14
Audio Information Quality - 15
Value for Money - 15
2.1 Overall Navigation Satisfaction Level - 16
2.2 Navigation Re-Purchase Likelihood - 16
2.3 Navigation Recommendation Likelihood - 16
3.0 Navigation Non-Users Results - 17
3.1 Intended Navigation Usage - 17
3.2 Type of Navigation Preferred - 17
3.3 How much would you be willing to spend? - 18
3.4 Purchase Likelihood within the next 12 Months? - 18
Appendix
Navigation: A Market Snapshot - 20
The Infomobility Revolution - 22
What is GPS? - 24
Galileo: Europe's GPS Alternative - 27
Glossary of Navigation Related Terms - 28
Metrinomics
Profile - 31
Contact - 31
Contact - 39