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Health Coaches: Scoring Big Gains in Disease Management ROI

Healthcare Intelligence Network, May 2005, Pages: 36


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With disease management a hedge against escalating healthcare costs, the health coach is a key player on the team of professionals encouraging health plan members to take charge of their health. Structuring health coaching programs to improve disease management outcomes was the theme of a March 2005 audio conference.

In this special report, 'The Role of Health Coaches in Disease and Care Management,' a panel of experts described how health plans and disease management companies can best utilize health coaches, who encourage members to participate in a personalized plan that complements a physician's prescribed treatment.

You'll hear from Danielle Butin, director of health services at Oxford Health Plans, a United Healthcare company, Kerry Little, senior health coach with Duke University Medical Center and Roger Reed, executive vice president, chief health officer at Gordian Health Solutions on how their organizations have structured their health coaching programs to improve disease management outcomes.

This 35-page report is based on the March 23, 2005 audio conference 'The Role of Health Coaches in Disease and Care Management,' during which Butin, Little and Reed described their health coaching programs and the impact the programs have had on patient outcomes.

You'll get details on:

Motivating and training health coaches.
Health coach responsibilities.
Keeping members in health coaching programs. Coaching diverse populations and coaching for specific diseases.



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