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Knowledge Management
The Public Affairs Group, June 2005, Pages: 38
This paper will explore how Knowledge Management can be used by communicators as a tool to facilitate better, more informed decisions.
Knowlege Management:
1. Contributes to the intellectual capital of an organization
2. Encourages the free flow of ideas which leads to insight and innovation
3. Eliminates redundant processes, streamlines operations, and enhances employee retention rates
4. Improves customer service and efficiency; and
5. Can lead to greater productivity
Companies mentioned:
- Context Integration Inc. - AMS - Intel
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