|
|
 |
|
Viewing report
|
|
 |
 |
Making Knowledge Visible
Ashgate Publishing, July 2005, Pages: 212
This ground-breaking book opens up new territory for knowledge and information management. The only way we can make what we know visible to other people is by putting it into Information Products - the products, in any medium, where users meet the information they need, and gain access to the knowledge of others. Without them, little business would get done inside organizations or between them and the outside world. They are essential for the flow, exchange, application, and preservation of information and knowledge. This is the first book to make the case for the proper recognition of information products by organizations. It shows how they should support business objectives and processes and be incorporated into information strategy and information architecture; illustrates the value they can both add and subtract; identifies the full range of stakeholders in them; and argues that a triple alliance of information management, information systems/IT, and information design is critical for successful information products Stories from real life illustrate every step of the argument. The final part of the book demonstrates how an actual organization used information auditing as a tool to develop a strategic information product for an important user community.
Customers who bought this item also bought
Business Process Management: Building End-to-end Process Solutions for the Agile Business
The Lessons Learned Handbook: Practical Approaches to Learning from Experience
Business Intelligence: Corporate Performance Management
Strategic Performance Management: Using the SPM Maturity Model to Turn Vision into Business Value
Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance
Benefit Realisation Management: A Practical Guide to Achieving Benefits through Change, 2nd Edition
Process Measures And Analytics: The Right Data For The Right Decisions
2011 Trends to Watch: Business Process Management & Service Oriented Architecture
World-Class HR: The New Measurement Agenda
A Short Guide to Facilitating Risk Management: Engaging People to Identify, Own and Manage Risk
|
 |
|
|