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Enterprise Messaging Market Trends, 2005-2008

Osterman Research, Inc, Sep 2005


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This study is designed specifically to help vendors and others understand and participate more effectively in the enterprise messaging market and to help them gain insight into the current and future needs of their prospective customers.

This report will focus on the messaging needs of enterprises, including their need for
messaging servers and services, messaging security software and appliances, secure
messaging capabilities, backup and disaster recovery tools and other capabilities.

Topics to be covered in Enterprise Messaging Market Trends, 2005-2008 will include
the following:

- Current data and forecasts for leading messaging systems, including market shares
for all of the leading messaging servers and clients.

- Identification and analysis of the criteria used by enterprise decision makers as they
make plans for messaging system upgrades and migrations through 2008.

- Analysis of the role that archiving, instant messaging, presence and email security
will play in enterprise decisions on upgrading existing systems and migrating to new
messaging systems.

- Analysis of the market for integrated policy management.

- Analysis of the market for messaging capabilities to 'non-traditional' workers,
including a forecast of messaging penetration to these workers.

- Analysis of the market for 'alternative' messaging systems and enterprise plans for
replacing market-leading messaging systems while leaving the desktop infrastructure intact. Analysis will focus on enterprise pain points with current messaging systems, the likelihood that enterprises will switch to alternative
messaging systems, and key decision factors in selecting a messaging system.

- Analysis of the market for hosted messaging and offerings from managed service
providers.

- Market perceptions of all the major and minor vendors of messaging systems,
particularly with regard to considering these vendors for product upgrades and
migration.

- Detailed total cost of ownership (TCO) data for each of the major messaging
systems, including initial acquisition, administration and maintenance costs.

- Other topics to be determined by early subscribers.





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