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Current Practices and Future Plans of Public Library Webmasters

Primary Research Group, Oct 2005


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This report is based on extensive interviews with public library webmasters and examines the website management practices and future plans of webmasters and web management teams from the Boston Public Library, the Charlotte-Mecklenburg County Public Library, The Alexandria Library, the Houston Public Library, the Carnegie Library of Pittsburg, the Los Angeles Public Library, the San Jose Public Library, the Colorado Virtual Library, and the Salt Lake City Public Library.

Participants reveal how they handle content management, content development philosophy, website training for staff and patrons, the politics of website control within the library, website marketing, usability testing, linking, programming, the development of interactivecontent, E-commerce, use of cascading style sheets, Perl programming, site personalization, best use of website statistics, and many other facets of the rapidly developing world of public library website management.

Benefits of the report

- Learn about the products they use, how much they spend and what their development plans are.
- Benchmark your library's plans to their plans.
- Learn from the mistakes and their successes.
- Save time and money by benefiting from the experiences of peers.



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