Contents:

- Executive Summary - - Methodology Forecasting Techniques Definitions Structured Research Sources IT Trends and Preferences, 12/2004 - Mid-Sized Business Demographics - Number of Firms Number of Employees Work Environments IT-Impacted Processes - IT-Impacted Processes by Size of Business - Brand Footprints Telecom and Wireless Providers Applications and Computing Providers Networking Providers - Providers Currently Used for Purchasing IT Products and Services - Providers Seriously Considered for Purchasing IT Products and Services - Establishing Preference Computing Products: Preferred Providers - Computing Products: Preferred Providers by Size of Business Computing Products: Vendor Preference Factors - Computing Products: Vendor Preference Factors by Size of Business Data Networking: Preferred Providers - Data Networking: Preferred Providers by Size of Business Data Networking: Vendor Preference Factors - Data Networking: Vendor Preference Factors by Size of Business Telecom Services: Preferred Providers - Telecom Services: Preferred Providers by Size of Business Telecom Services: Vendor Preference Factors - Telecom Services: Vendor Preference Factors by Size of Business Applications: Preferred Providers - Applications: Preferred Providers by Size of Business Applications: Vendor Preference Factors - Applications: Vendor Preference Factors by Size of Business Business Services: Preferred Providers - Business Services: Preferred Providers by Size of Business Business Services: Vendor Preference Factors - Business Services: Vendor Preference Factors by Size of Business - Conclusion