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Knowledge Mapping: The Essentials For Success
American Productivity & Quality Center, APQC, May 2005, Pages: 75
The most critical success factor in tapping the wealth of knowledge hidden from view in organizations is knowing where and how to find it. Knowledge Mapping: The Essentials for Success can help senior and line managers encounter pathways to this unseen knowledge and use it to achieve goals. In his latest book, KM authority Wesley Vestal has drawn on his years of experience as practice lead and subject matter expert on leading research studies to explain in a clear, concise manner how to uncover crucial knowledge and processes needed for successful organizations.
Not only does it offer a practical approach to knowledge mapping and detail the essentials--collecting, reviewing, validating, storing, and sharing knowledge--it also guides the reader through the steps of creating customized knowledge maps and offers valuable tips on knowledge mapping as well as distinct types of knowledge maps.
As you seek hidden assets in your organization, you could not have a better guide than this practical approach to knowledge mapping.