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Realizing Change: Knowing When and How To Successfully Change
American Productivity & Quality Center, APQC, July 2005, Pages: 127
In light of today's competitive, technological, and demographic forces, no organization can escape change. The best-practice organizations profiled in Realizing Change: Knowing When and How to Successfully Change began their journeys toward change with different needs and objectives, explored various paths in search of success, and achieved diverse outcomes. Nevertheless, each has successfully managed large, complex change with dramatic results.
This report details best practices in identifying the need for change, implementing change, managing the human side of change, and understanding the impact of change on the organization. Of the information in Realizing Change, Tom Crespi, manager of change management at best-practice organization Graybar, said, ' the best-practice partners did a fantastic job. We hope to have continuing interactions with the partners, consultants, and study advisers. The lessons learned were from very smart and experienced people in this area of study, and all of the partners had great stories to share.'
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