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Complete Human Resources Report Collection

American Productivity & Quality Center, APQC, July 2005


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The Complete HR Report Collection comprises six reports based on metrics and consortium benchmarking studies. Learn how leading organizations attract and retain top talent, adopt shared services methodologies, drive talent to performance, develop leaders, and manage performance. Gauge your organization against industry leaders with metrics focused on developing human capital, effects of staff-to-manager ratios, and training hours. Detailed descriptions of the reports included in this comprehensive collection follow.

- Developing Leaders at All Levels delves into innovative methods organizations use to develop leaders throughout their businesses.
- Performance Management: Tapping Your Organization's People Potential examines how a well-executed performance management system can become a critical enabler of organizational success.
- Recruiting for Success: Hiring and Keeping the Right Management Talent discusses how leading-edge organizations identify, attract, and retain all levels of managers who fit the company culture, quickly contribute, and become committed to the organization's long-term future.
- Shared Services: Human Resources includes case studies on shared services methodologies and metrics that provide a benchmark for median and top performers in shared services to achieve top quartile status.
- Staffing Performance Benchmarks details the metrics behind developing and managing human capital including staff-to-manager ratios and the number of training hours per employee needed to drive performance.
- Talent Management: From Competencies to Organizational Performance explores how best-practice organizations design competencies, tap into the talent pool, and engage senior leadership to shepherd talent, use technology, and tie critical aspects of talent management together to show consistent business performance improvement.




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