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Performance Excellence Boxed Set

American Productivity & Quality Center, APQC, Aug 2005


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The Performance Excellence Boxed Set includes three of our most popular Passport to Success paperbacks based on years of best practices research. From benchmarking to balanced scorecards and Six Sigma management, this set is designed for those looking to improve performance and achieve organizational excellence. All titles are also sold separately; however, this package offers savings of almost 15% off the price of purchasing these titles individually.

- Balanced Scorecard: A Guide for Your Journey to Best-practice Processes
details what is required of organizations as they establish and deploy a balanced scorecard effort and explains how to design a balanced scorecard, develop strategic metrics and data-gathering tactics, gain all-level support, deploy and maintain the scorecard, and link measures to strategy and employees' daily activities.

- Benchmarking: A Guide for Your Journey to Best-practice Processes
highlights various types of benchmarking and provides readers with a comprehensive understanding of what it takes to achieve benchmarking success including preparation and planning, participation, data collection, data analysis, and measurement.

- Six Sigma Management: A Guide for Your Journey to Best-practice Processes
helps managers and employees determine whether Six Sigma is right for their organizations, provides guidelines for its implementation, and introduces the key concepts champions will need to understand in order to manage a successful Six Sigma initiative.





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