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United Arab Emirates - Telecoms, Mobile and Broadband - 2015 - Product Image

United Arab Emirates - Telecoms, Mobile and Broadband - 2015

  • ID: 3104700
  • February 2015
  • Region: United Arab Emirates
  • 50 pages
  • Paul Budde Communication Pty Ltd
The UAE leads the world in FttH penetration

This report reviews the United Arab Emirates’ fixed-line, broadband and mobile sectors, providing market insights, key statistics, and broadband market forecasts, together with profiles of the major players. Subjects include:

- Market and industry analyses, trends and developments;
- Facts, figures, and statistics;
- Industry and regulatory issues;
- Telecom infrastructure;
- International satellites and submarine fibre optic cables;
- Major players, revenues, subscribers, mobile ARPU
- Fixed broadband (FttH, ADSL, cable modem);
- Internet, VoIP, IPTV;
- Digital economy (e-commerce, e-government, e-health, e-learning)
- Smart cities/smart grids/smart homes;
- Pay TV market and digital media;
- Mobile voice and data markets;
- Next generation mobile (3G UMTS and 4G LTE).

Note: Product cover images may vary from those shown
The UAE leads the world in FttH penetration

1. Key Statistics

1.1 Country overview

2. Telecommunications Market

2.1 Overview of UAE’s telecom market

3. Regulatory Environment

3.1 Background
3.2 Regulatory authority
3.3 Liberalisation
3.3.1 Second operator
3.3.2 Third operator
3.3.3 Satellite licence
3.3.4 Interconnection and access
3.3.5 Number Portability (NP)
3.4 VoIP usage
3.5 Impact of Over-The-Top (OTT) services

4. Fixed Network Operators

4.1 Emirates Telecommunications Corporation (Etisalat)
4.2 Emirates Integrated Telecommunications Company/du
4.3 Yahsat

5. Telecommunications Infrastructure

5.1 National telecom networks
5.1.1 Fixed-line statistics
5.2 International infrastructure
5.2.1 Submarine cable networks
5.2.2 Terrestrial cable networks
5.2.3 Satellite networks

6. Broadband Market

6.1 Overview
6.1.1 Domain name registration
6.1.2 Censorship and site blocking
6.1.3 Dubai Internet City (DIC)
6.1.4 Internet cafés
6.1.5 WiFi
6.1.6 Internet via satellite
6.2 Broadband statistics
6.3 Broadband forecasts
6.3.1 Scenario 1 – higher growth
6.3.2 Scenario 2 – lower growth
6.4 Fibre to the Home (FttH)

7. Digital Media / Digital Economy

7.1 Digital economy/digital media
7.1.1 Overview
7.1.2 Services
7.1.3 Smart cities/smart communities
7.1.4 Digital media
7.2 Digital broadcasting
7.2.1 Overview of broadcasting market
7.2.2 Digital TV

8. Mobile Communications

8.1 Overview of UAE’s mobile market
8.1.1 Mobile statistics
8.2 Regulatory issues
8.2.1 Mobile number portability
8.2.2 Roaming tariff reduction
8.3 Mobile technologies
8.3.1 Analogue and digital
8.3.2 Third generation mobile
8.3.3 Long Term Evolution (LTE)
8.3.4 Mobile handsets/smartphones
8.4 Major mobile operators
8.4.1 Etisalat
8.4.2 du (Emirates Integrated Telecommunications Company)
8.5 Mobile voice services
8.5.1 Prepaid
8.5.2 Satellite mobile
8.6 Mobile messaging
8.6.1 Short Message Service (SMS) and Multimedia Messaging Service (MMS)
8.7 Mobile broadband
8.7.1 Etisalat
8.7.2 du
8.7.3 Mobile TV
8.7.4 M-commerce

List of Tables
Table 1 – United Arab Emirates – country statistics – 2014
Table 2 – UAE – telephone network statistics – 2014
Table 3 – UAE – internet user statistics – 2014
Table 4 – UAE – Broadband statistics – 2014
Table 5 – UAE – mobile statistics – 2014
Table 6 – UAE – National telecommunications authority
Table 7 – UAE – GDP and inflation – 2005 - 2019
Table 8 – UAE – telecommunications revenue by sector – 2007 - 2013
Table 9 – Etisalat group revenue and net profit – 2005 - 2013
Table 10 – Etisalat fixed subscribers and ARPU – 2010 - 2014
Table 11 – du revenue breakdown and profit/loss – 2006 - 2014
Table 12 – du fixed line subscribers – 2007 - 2014
Table 13 – du fixed line subscribers’ breakdown – September 2014
Table 14 – UAE – fixed lines in service and teledensity – 1995 - 2015
Table 15 – UAE – domestic and international voice revenue – 2008 - 2013
Table 16 – UAE – international outgoing traffic – 2008 - 2013
Table 17 – UAE – international telephone revenues – 2008 - 2013
Table 18 – UAE – monthly fixed-line ARPU and MOU – 2008 - 2013
Table 19 – UAE – annual fixed-line voice minutes (breakdown and total) – 2007 - 2013
Table 20 – UAE – internet users and penetration – 1995 - 2015
Table 21 – UAE – fixed broadband subscribers and penetration – 2001 - 2015
Table 22 – Etisalat fixed broadband subscribers – 2010 - 2014
Table 23 – UAE – International internet bandwidth – 2005 - 2013
Table 24 – Forecast broadband subscribers – higher growth scenario – 2015, 2020; 2025
Table 25 – Forecast broadband subscribers – lower growth scenario – 2015, 2020; 2025
Table 26 – du IPTV subscribers – 2008 - 2014
Table 27 – Etisalat e-life subscribers – 2010 - 2014
Table 28 – UAE – mobile subscribers and penetration – 1995 - 2015
Table 29 – UAE – mobile operators’ market share – 2010 - 2014
Table 30 – UAE – mobile revenue and ARPU – 2008 - 2013
Table 31 – UAE – prepaid vs postpaid revenue – 2008 - 2013
Table 32 – UAE – handset manufacturers’ market share – 2013-2014
Table 33 – Etisalat mobile subscribers and ARPU – 2011 - 2014
Table 34 – du mobile revenue – 2009 - 2014
Table 35 – du mobile subscribers and ARPU – 2010 - 2014
Table 36 – du mobile minutes of use (MOU) – 2010 - 2014
Table 37 – UAE – prepaid subscribers – 2005 - 2014
Table 38 – UAE – SMS and MMS sent – 2007 - 2013
Table 39 – UAE – mobile broadband subscribers and penetration – 2010 - 2015

List of Charts
Chart 1 – UAE – telecommunications revenue by sector – 2007 - 2013
Chart 2 – UAE – fixed broadband subscribers and annual growth rate – 2001 - 2015
Chart 3 – UAE – mobile operators’ market share – 2010 - 2014

List of Exhibits
Exhibit 1 – Etisalat’s international subsidiaries and affiliates
Exhibit 2 – UAE – submarine cable networks

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The UAE leads the world in FttH penetration

The UAE generally leads the Middle East Arab countries in ICT rankings, with a well-developed and technologically advanced telecom sector and high levels of mobile, telephone, and broadband penetration. Fixed-line competition, however, has been slow to develop, despite market liberalisation.

The UAE has two fixed network operators: incumbent Etisalat and newer operator du, which launched services in February 2007. Both operators are majority owned by the government. With the prospect of competition, Etisalat reduced its charges to some extent, but failure to implement network sharing has restricted both operators geographically – du has a monopoly in Dubai’s free trade zones, while Etisalat has a monopoly elsewhere..

Although network-sharing negotiations between Etisalat and du have been ongoing for years, a successful resolution has been repeatedly thwarted by disagreements over bitstream access – even so, both companies claim a bitstream access service will be launched in the short term.

Etisalat is one of the most profitable telecom organisations in the region; it is the second largest contributor to the UAE’s economic development (after petroleum), the 6th largest company in the Middle East, and the 140th largest company in the world. Besides being the incumbent telco in the UAE, Etisalat operates in several other African and Asian countries.

Like the fixed line market, the mobile market is also a duopoly comprised of Etisalat and du. Etisalat is the mobile market leader, with about 54% of the country’s mobile subscribers.

Mobile penetration in the UAE is among the highest in the world, largely due to the country’s affluence as well as to a significantly sized and fluid population of expatriate workers. Often, consumers own more than one SIM card to take advantage of promotional offers.

Etisalat and du have both deployed sophisticated HSPA+ and LTE networks that cover more than 88% of the population, underpinning growth opportunities centred on mobile broadband, content and applications. Etisalat plans to cover 99% of populated areas in the UAE with 4G by end-2015. Smart phones are becoming increasingly popular, accounting for close to two thirds of the country’s mobile handsets.

The broadband market in the UAE is one of the most advanced both regionally and globally. The UAE boasts the world’s highest penetration of Fibre-to-the-Home (FttH), ahead even of South Korea and Hong Kong. The country has been leading the Global FttH Ranking since 2012; in early 2015, estimated FttH penetration topped 70%. Both incumbent Etisalat and alternative provider du operate FttH networks – du in the Dubai free trade zones and Etisalat in the rest of the country. Besides FttH, other internet technologies available in the UAE include ADSL, cable modem, and mobile broadband.

The UAE government at both federal and emirate level has been proactive in the digital economy and digital media sectors, with programs to encourage computer and internet use. Like other countries in the Middle East, the UAE aims to transition into a ‘knowledge based and highly productive economy’ by 2021. An important aspect of this vision involves the implementation of smart infrastructure, including smart grids and smart homes. Examples of smart systems in the UAE can be found primarily in Dubai and Abu Dhabi. The UAE’s most ambitious project is the construction of Masdar City, a smart city that is being built near Abu Dhabi.

Key developments:

Masdar City, the UAE's ambitious smart city project, is scheduled for completion between 2020 and 2025. Utility companies ADWEA and DEWA have been installing smart electricity and water meters in Abu Dhabi and Dubai respectively. Etisalat has launched a Smart Home service powered by Belkin's WeMo, which allows customers to control their homes remotely using their smartphones. Etisalat has started a phased upgrade of it its network to LTE-Advanced (LTE-A) Tri-Band carrier aggregation (CA) technology, doubling speeds from 150Mb/s to 300Mb/s. Using Very Small Aperture Terminal (VSAT) satellite technology for backhaul connectivity, Etisalat has launched 4G and triple play services for users in remote areas. Most handsets in the UAE are Nokia, but the market share of Nokia phones is declining in favour of Samsung. Two additional submarine cable networks will connect the UAE to the rest of the world: the Bay of Bengal Gateway (BBG) and the SEA-ME-WE 5.

Data in this report is the latest available at the time of preparation and may not be for the current year

Note: Product cover images may vary from those shown
The UAE leads the world in FttH penetration

- Etisalat
- du (Emirates Integrated Telecommunications Company)

Note: Product cover images may vary from those shown
Note: Product cover images may vary from those shown

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