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2004 Wellsite Contractors Survey Oilfield Services Ratings: Job Quality


Description: Exclusive customer satisfaction ratings in the area of job quality for 24 major wellsite contractors.

This report contains 25+ pages of data, tables and other details regarding customer satisfaction ratings in the area of Job Quality from the 2004 Wellsite Contractors Survey. Contents include 1-to-10 point ratings, scaled scores, top-to-bottom rankings, evaluation counts, category means and medians, high and low ratings, and ratings consistency measurements for 24 major wellsite service providers and drilling contractors. The report includes satisfaction ratings in the areas of: i) ability to complete jobs on schedule and as specified, ii) quality of pre-job planning & post job reporting, and ii) ability to apply lessons learned and continually improve and is segmented by customer size.


Contents: Survey Introduction & Overview

Job Quality Index Ratings – All Respondents

- Ability to complete jobs on schedule and as specified
- Quality of pre-job planning & design and post-job reporting & review
- Ability to apply lessons learned and continually improve

Job Quality Index Ratings – Multinationals & Large NOCs

- Ability to complete jobs on schedule and as specified
- Quality of pre-job planning & design and post-job reporting & review
- Ability to apply lessons learned and continually improve

Job Quality Index Ratings – Independents & Smaller NOCs

- Ability to complete jobs on schedule and as specified
- Quality of pre-job planning & design and post-job reporting & review
- Ability to apply lessons learned and continually improve

Survey Outline


Companies Mentioned Baker Hughes, BJ Services, Diamond Offshore, ENSCO International, Expro Group, Frank's Casing Crew, Frank's International, GlobalSantaFe, Grey Wolf, Geoservices, Halliburton, Helmerich & Payne, Key Energy Services, M-I, Nabors Industries, Noble Drilling, Parker Drilling, Patterson-UTI, Precision Drilling, Schlumberger, Smith International, Transocean, Weatherford International, and Wood Group.


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2004 Wellsite Contractors Survey Oilfield Services Ratings: Job Quality

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Please fax this form to:
(646) 607-1907 or (646) 964-6609 - From USA
+353 1 481 1716 or +353 1 653 1571 - From Rest of World