2005 Wellsite / Drilling Equipment & Materials Survey Oilfield Products Ratings: Performance & Reliability

EnergyPoint Research, Inc, June 2005, Pages: 34

Exclusive performance & reliablity ratings for 28 major wellsite product manufacturers.

This report contains 30+ pages of data, tables and other details regarding customer satisfaction ratings in the area of Performance & Reliability from the 2005 Wellsite / Drilling Equipment & Materials Survey.

Contents include 1-to-10 point ratings, scaled scores, top-to-bottom rankings, evaluation counts, category means and medians, high and low ratings, and ratings consistency measurements for 28 major oilfield product manufacturers.

The report includes satisfaction ratings in the areas of:

i) ability to perform to specifications and expectations
ii) durability and length of life
iii) adequacy of in-house controls and inspection processes, and
iv) health, safety and environmental features and performance and is segmented by customer size.

Survey Introduction & Overview

Performance & Reliability Ratings – All Respondents

- Performance & Reliability Index Ratings
- Ability to perform to specifications and expectations
- Durability and length of life
- Adequacy of in-house controls and inspection processes
- Health, safety and environmental features and performance

Performance & Reliability Ratings – Multinationals & Large NOCs

- Performance & Reliability Index Ratings
- Ability to perform to specifications and expectations
- Durability and length of life
- Adequacy of in-house controls and inspection processes
- Health, safety and environmental features and performance

Performance & Reliability Ratings – Independents & Smaller NOCs

- Performance & Reliability Index Ratings
- Ability to perform to specifications and expectations
- Durability and length of life
- Adequacy of in-house controls and inspection processes
- Health, safety and environmental features and performance

Survey Outline

- ABB Vetco Gray
- Aker Kvaerner
- Baker Hughes
- BJ Services
- Caterpillar
- Cooper Cameron
- Davis-Lynch
- Derrick Equipment
- Dril-Quip
- Expro Group
- FMC Energy Systems
- Gardner Denver
- Grant Prideco
- Halliburton
- Hydril
- Lufkin Industries
- M-I SWACO
- NATCO Group
- National Oilwell
- Precision Drilling
- Schlumberger
- Scientific Drilling
- Smith International
- Tenaris
- V&M Tubes
- Varco
- Weatherford International
- Wood Group

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• 2004 Customer Satisfaction Survey - Wellsite Contractors - Volume 2: Detailed Analysis Report
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• Customer Satisfaction Ratings - Oilfield Products & Services: Combination Analysis Report
• 2004 Wellsite Contractors Survey Oilfield Services Ratings: Reliability
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• 2005 Wellsite / Drilling Equipment & Materials Survey Oilfield Products Ratings: Product Categories