Contents:

About This Report Introduction 5 Technology Trends 1. Internal Broadcast Systems 2. The New A/V 3. Virtual Conversations 4. User-controlled Communication 5. Wireless Workforce Implications

Summary:

Technology is constantly transforming how, when and what we communicate. With so many promising new technologies, how do you move from watching on the sidelines to leading the effort and effectively leverage them to reach and engage employees? This report helps you understand the major technology trends transforming employee communication, offers strategies for including them in your communication program and gives concrete steps that you can take today to deploy these new technologies. Findings are presented on five technology trends: - Internal broadcast systems—digital signage or flat-screen displays connected to dynamic, computer-generated content will become a key channel of communication - The new A/V—enabling channels like podcasting, web meetings and satellite radio are giving employees the ability to watch and listen everywhere - Virtual conversations—the hottest interactive web tools are providing new ways for employees to collaborate and interact - User-controlled communication—personalized communication preferences will allow employees to make decisions about how they will experience and participate in communication - Wireless workforce—wireless devices and Always-On technology will give employees the ability to access all types of information anywhere they are at anytime on whatever handheld device they have