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Digital Voice Communications in the Home

Parks Associates, Feb 2006


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This report analyzes the VoIP technology trends including the rise of PC-PC telephony, wireless VoIP, and the increasing market presence of the cable providers. Using our latest consumer survey data, this report sheds light on the consumer's attitude towards VoIP, gauges demand, and addresses the decision-making economics underlying the switch to VoIP.

'eBay's acquisition of Skype has renewed the industry's interest in VoIP and shifted the focus from the telephone to the home computer,' said John Barrett, director of research. 'Nonetheless, the real action in the market will continue to be in the 'invisible' VoIP services people use without being consciously aware of them.'




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