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BPO in Europe
iReach, Feb 2006, Pages: 15
This report outlines the drivers of Business Process Outsourcing for 2006 and foresees how the European market will develop in the coming year.
The main advantages of a well structured business process outsourcing (BPO) strategy include reduced transaction costs, it will drive service excellence, and free up IT to focus on corporate performance.
The main trends for 2006 are detailed in this report including:
- There will be growing competition amongst vendors in 2006
- More emphasis on partnering between suppliers
- Increased industry targeting of Service offerings
- Higher-margin service opportunities within project based services
A trend that is emerging in 2006 sees offshore providers of business process outsourcing (BPO) services benefiting from their ability to start small and build relationships from the bottom up.
This trend has many perceived benefits which primarily route from idea that an offshore BPO yields to global BPO.
In this report we examine the main drivers spawn this offshore trend and anticipates the future for Business process outsourcing.
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