Future Infrastructure Management Solutions: Consolidation and New Market Dynamics
Scripp Business Insights, January 2006
The need for infrastructure management solutions is more marked than ever; business leaders have come to realize the importance of IT as a strategic asset in their organizations given that networks, systems and applications often reach mission-critical status in business operations. In addition, enterprises need their IT infrastructures to be robust enough to cope with the explosive growth in network traffic and applications. Yet too many organisations are missing out on the benefits of creating a flexible, robust and secure infrastructure architecture able to meet today's market and security challenges.
It is clear that companies understand the importance of traditional systems management, but there is someway to go before companies appreciate the potential advantages of being able to manage the business as a whole. Yet management solutions can provide greater visibility into day-to-day operations and provide the ability to detect and fix problems in a time and cost efficient manner. This report charts the evolution of infrastructure management, identifies the new emerging trends that will deliver organisations increased business advantages and reveals how vendors can develop their portfolio to meet this customer demand.
About the Author
Victoria Furness
Victoria Furness is a freelance technology and business journalist who has published work in Computer Business Review, Real Deals, Financial World, Information Age, MiD, and Marketing Week. Victoria also works part-time as a copywriter for Octopus Communications, whose clients include Adecco, Ariba and Websense. Prior to her freelance career, Victoria worked for Marketing Week, and ComputerWire, where she wrote for its flagship magazine, Computer Business Review, the daily newswire Computergram and its research arm on her specialist area of enterprise applications. Victoria graduated with first class honors from Manchester University.
Chapter 1 Introduction
What is this report about?
Who is this report for?
Definitions
5x9
Business continuity
Disaster recovery
Infrastructure management
Managed network services (MNS)
Security information management
Wireless Local Area Network (WLAN)
Market context
IT investment trends
Chapter 2 Traditional face of infrastructure management
Summary
Infrastructure management solutions
Trends influencing infrastructure management
Technology trends
Network convergence
Remote access
Wireless LANs (WLANs)
Web services and portals
The Internet
Business trends
Increasing propensity to outsource
Aligning IT with business needs
Maximizing returns from IT
New face of infrastructure management
Chapter 3 Network management
Summary
Introduction
Market context
Background
Market developments
Managed service providers
Market drivers
The competitive landscape
Trends in the managed services market
Wireless Local Area Networks (WLANs)
Managing the WLAN
Network consolidation and standardization
Voice over IP (VoIP)
Chapter 4 Systems management
Summary
Introduction
Market developments
Change and configuration management
Self-healing systems
Business continuity and disaster recovery
Chapter 5 Application management
Summary
Introduction
Market developments
Greater application management from ASVs
Business service management
Testing software
Chapter 6 Security management
Summary
Introduction
Market drivers
Synergies with infrastructure management
Layered security model
Security information management
Security a critical part of business continuity
Risk management
Vendor initiatives
Vendor recommendations
Improving partnerships
Chapter 7 Security information management
Summary
Introduction
The technology behind the solution
Command, contain and control
Security information management services
Market prospects
Key drivers
Key inhibitors
Market growth
Synergies with network management
HP Openview incorporating threat Management
Learning from network management's evolution
Vendor recommendations
Target audience
Chapter 8 Business service management
Summary
Aligning IT with business needs
Business service management (BSM)
Elements of a BSM solution
Evolution of service-based consumption of IT
Verticalising BSM
Chapter 9 Infrastructure outsourcing
Summary
Introduction
Market segments
Desktop
Network
Data center
Drivers
Growth opportunities
Chapter 10 The vendor landscape
Summary
Introduction
Improvements in product portfolios
Consolidation appears likely
Vertical focus
Traditional infrastructure providers
IBM
Hewlett-Packard (HP)
CA
BMC
Other providers
Mercury Interactive
Micromuse
NetIQ
Outsourcers and MSSPs
Telco providers
AT&T
IT services providers and MSSPs
IBM Global Services
Unisys
EDS
CSC
CyberTrust
Equipment and product vendors
Other players
Virtual network operators starting to make an impact
VeriSign
Counterpane
Security providers
Symantec
Internet Security Systems (ISS)
Check Point
Trend Micro
SIM specialists
ArcSight
e-Security Inc
Intellitactics
netForensics
Activeworx
Network Associates
Other important vendors
Index
List of Figures
Figure 2.1: Traditional infrastructure management solutions
Figure 2.2: Emerging infrastructure management solutions
Figure 3.3: Enterprise wireless LAN infrastructure
Figure 4.4: The evolution of disaster recovery and business continuity
Figure 6.5: The 'layered security' model
Figure 7.6: SIM's role within the security environment
Figure 7.7: A security information management solution
Figure 7.8: The global security information management software market by region from 2004 to 2008 ($m)
Figure 8.9: BSM functional topology
Figure 8.10: Preconfigured, industry-specific services would promote speed to BSM and deliver benefits faster
Figure 9.11: Does outsourcing play a role in achieving infrastructure cost cutting objectives?
Figure 9.12: Differences between North American and European infrastructure outsourcing
Figure 10.13: Perceived strengths in the threat protection market, by vendor 144
List of Tables
Table 3.1: Recent BT acquisitions
Table 10.2: IBM / Tivoli key points
Table 10.3: HP key points
Table 10.4: CA key points
Table 10.5: BMC key points
Table 10.6: Mercury key points
Table 10.7: Strategic outsourcing relationships
- IBM
- Hewlett-Packard (HP)
- CA
- BMC
- Mercury Interactive
- Micromuse
- NetIQ
- AT&T
- IBM Global Services
- Unisys
- EDS
- CSC
- CyberTrust
- VeriSign
- Counterpane
- Symantec
- Internet Security Systems (ISS)
- Check Point
- Trend Micro
- ArcSight
- e-Security Inc
- Intellitactics
- netForensics
- Activeworx
- Network Associates
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