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2006 Identity Fraud Survey Report
Javelin Strategy & Research, Jan 2006, Pages: 57
The Javelin 2006 Identity Fraud Survey Report provides a comprehensive analysis of identity fraud in the United States, in order to help consumers and businesses better understand the sources of identity fraud and the actions that should be taken to mitigate it. Co-released by the Better Business Bureau, this report is an update to the Javelin 2005 Identity Fraud Survey Report and the Federal Trade Commission's 2003 Identity Theft Survey Report. 5000 adults, including 505 victims, representative of the U.S. census demographics distribution, were interviewed to develop an in-depth insight on this crime. The survey is the largest and most comprehensive survey ever conducted on the subject of identity fraud.
This report analyzes responses to the 44-question survey and offers new facts on how identity fraud occurs; identifying its trends and financial costs, and providing answers to key questions for consumers, merchants, financial services, billers, law enforcement, government agencies and consumer advocacy groups.
Primary Questions:
- How fast is adoption of alerts growing among financial institutions?
- What could cause alerts adoption to plateau, and how can this be avoided?
- What kind of alerts do particular types of consumers seek most?
- What user defined alerts & prohibitions do banks and issuers offer?
- How should alerts be marketed?
Major Findings:
Age and income predict unique preference patterns for alerts at banks and issuers. Consumer interest falls primarily within the categories of convenience, financial management, and safety.
Today’s alerts will lead to a broader set of customer account controls (user-defined alerts, prohibitions, and review-and-release controls) that we will see at bank and issuer sites over the next several years.
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