Contents:

Executive Summary Telecom Expenditures Telecom Spending by Size of Business, 2004–2009 Allocation of Telecom Expenditures Telecom Spending by Type Telecom Spending by Category Wireline Data Services Wireless Data Services Wireline Voice Services Wireless Voice Services Wireline Equipment Wireless Equipment Business Trends Overview of Business Trends Chronic Care Management Technology Trends Overview of Technology Trends Business Priorities Telecom Trends Telecom Priorities and Investments Key Telecom Providers Healthcare Market Demographics Number of Firms Number of Employees Conclusion Methodology Forecasting Techniques Definitions Structured Research Sources Business Telecom Trends, 2005 Business Telecom Trends, 2004 List of Tables Table 1. Telecom Spending (US$ in Thousands)—Healthcare, 2004–2009 Table 2. Telecom Spending by Type (US$ in Thousands)—Healthcare, 2004–2009 Table 3. Wireline Data Services Spending (US$ in Thousands)—Healthcare, 2004–2009 Table 4. Wireless Data Services Spending (US$ in Thousands)—Healthcare, 2004–2009 Table 5. Wireline Voice Services Spending (US$ in Thousands)—Healthcare, 2004–2009 Table 6. Wireless Voice Services Spending (US$ in Thousands)—Healthcare, 2004–2009 Table 7. Wireline Equipment Spending (US$ in Thousands)—Healthcare, 2004–2009 Table 8. Wireless Equipment Spending (US$ in Thousands)—Healthcare, 2004–2009 Table 9. Number of Firms—Healthcare, 2004–2009 Table 10. Number of Employees—Healthcare, 2004–2009 List of Figures Figure 1. Telecom Spending (US$ in Billions)—Healthcare, 2004–2009 Includes Wireline & Wireless Voice, Data, and Equipment Figure 2. 2006 Average Telecom Spending Per Firm by Size of Business (US$ in Thousands)—Healthcare, 11/2005 Figure 3. 2006 Telecom Spending Allocation—Healthcare, 11/2005 Figure 4. Most Significant Business Priorities in 2005/Impact on Communication Requirements—Healthcare, 4/2005 Figure 5. Key Factors that Will Impact Telecom Investments Over the Next Twelve Months—Healthcare, 4/2005 Figure 6. Current Providers of Telecom Services—Healthcare, 4/2005 vs. 7/2004 Figure 7. Preferred Providers—Healthcare, 4/2005 vs. 7/2004