Share of Wallet: Telecom Trends & Expenditures in the US Professional Services Industry
In-Stat/MDR, December 2005, Pages: 28
This report provides detailed market forecasts for telecom spending in the professional services industry across six broad categories: wireline voice services, wireless voice services, wireline data services, wireless data services, wireline equipment, and wireless equipment. For each of these forecasts detail is shown for the US size-of-business sub segments in this market: SOHO Business (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (1,000+ employees). The results of a telecom-specific study completed in April 2005 are also presented, including data on telecom priorities and investments and current and preferred telecom providers.
Executive Summary
Telecom Expenditures
Telecom Spending by Size of Business, 2004–2009
Market Forecasts by Major Group
Allocation of Telecom Expenditures
Telecom Spending by Type
Telecom Spending by Category
Wireline Data Services
Wireless Data Services
Wireline Voice Services
Wireless Voice Services
Wireline Equipment
Wireless Equipment
Business and Telecommunication Trends
Improving the Customer Experience
Increasing Mobility
Security
Convergence
Legal Services
Accelerating Innovation
Increasing Sales Effectiveness
Real Estate
Increasing Mobility
Marketing Enhancements
Accelerating Innovation
Insurance Industry
Increasing Sales Effectiveness
Business Priorities
Telecom Trends
Telecom Priorities and Investments
Key Telecom Providers
Professional Services Market Demographics
Number of Firms
Number of Employees
Conclusion
Methodology
Forecasting Techniques
Definitions
Structured Research Sources
Business Telecom Trends, 2005
Business Telecom Trends, 2004
List of Tables
Table 1. Telecom Spending (US$ in Thousands)—Professional Services, 2004 – 2009
Table 2. Telecom Spending by Major Group (US$ in Thousands)—Professional Services, 2004–2009
Table 3. Telecom Spending by Type (US$ in Thousands)—Professional Services, 2004–2009
Table 4. Wireline Data Services Spending (US$ in Thousands)—Professional Services, 2004–2009
Table 5. Wireless Data Services Spending (US$ in Thousands)—Professional Services, 2004–2009
Table 6. Wireline Voice Services Spending (US$ in Thousands)—Professional Services, 2004–2009
Table 7. Wireless Voice Services Spending (US$ in Thousands)—Professional Services, 2004–2009
Table 8. Wireline Equipment Spending (US$ in Thousands)—Professional Services, 2004–2009
Table 9. Wireless Equipment Spending (US$ in Thousands)—Professional Services, 2004–2009
Table 10. Number of Firms—Professional Services, 2004–2009
Table 11. Number of Employees—Professional Services, 2004–2009
List of Figures
Figure 1. Telecom Spending (US$ in Billions)—Professional Services, 2004–2009 Includes Wireline & Wireless Voice, Data, and Equipment
Figure 2. 2006 Average Telecom Spending Per Firm by Size of Business (US$ in Thousands)—Professional Services, 11/2005
Figure 3. 2006 Telecom Spending Allocation—Professional Services, 11/2005
Figure 4. Most Significant Business Priorities in 2005/Impact on Communication Requirements—Professional Services, 4/2005
Figure 5. Key Factors That Will Impact Telecom Investments Over the Next Twelve Months—Professional Services, 4/2005
Figure 6. Current Providers of Telecom Services—Professional Services, 4/2005 vs. 7/2004
Figure 7. Preferred Providers—Professional Services, 4/2005 vs. 7/2004
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