E-Learning Course: PrimeProblem Solving™
PrimeLearning com
The PrimeProblem Solving curriculum introduces easy-to-use strategies to solve a variety of workplace challenges from problems of small magnitude to those having a substantial impact on the organization.
What you get:
- 33 hours eLearning
- 15 Courses (29 hours), each including Self Check Assessment
- On-line Resources (4 hours) - Job Aids, Glossary, Recommended Reading Lists, Web Links
- Personalized eLearning System account
- PreAssessment (PrimePath™)
- Mastery Assessment
- Search feature
- Access to Discussion Boards, Chats
- On-line Mentoring
Target Audience:
Professionals who want to resolve workplace challenges more effectively.
Access codes are valid for 12 months from date of issue.
The PrimeProblem Solving curriculum provides valuable insights and best practices for all levels of professionals who want to more effectively resolve workplace challenges, such as:
- Team Leaders
- Team Members
- Supervisors
- Managers
- Project Managers
The PrimeProblem Solving courses leverage Internet technology to create an individualized and highly interactive learning environment. From presenting concepts, to detailing processes, to depicting relevant scenarios, to testing learner understanding, this entire curriculum engages professionals in a top-down roll-out of proven techniques. Each Internet-based course is broken down into multiple topics, enabling the learner to focus easily on areas where improved proficiency is required. Supplemental virtual classroom sessions can incorporate a live-instruction component, while job aids, workplace exercises, topical links, and other resources further the learning experience.
Curriculum Summary
Fifteen Courses Present Problem Solving Strategies to Help People Improve Overall Efficiency and Performance
Solving Problems Logically
1. Solve Problems Together
2. The Problem-Solving Process
Defining the Issue
3. Analyze Problems Creatively
4. Determine the Real Problem
Investigating the Problem
5. Use Investigative Tools
6. Gather Evidence
7. Interpret Data
Selecting the Solution
8. Solve Problems Methodically
9. Group-Based Solutions
10. Cost-Benefit Solutions
Accepting the Decision
11. Sell Your Solution
12. Implement Decisions
Making Group Decisions
13. Working Together
14. The Nature of Groups
15. Ensure Group Success
Solving Problems Logically
Prerequisites: None
Courses: Solve Problems Together, The Problem-Solving Process
In today’s fast-paced work environment, people are constantly confronted by a multitude of challenging circumstances. This module helps learners to recognize various types of problems and select appropriate solutions accordingly.
Defining the Issue
Prerequisites: None
Courses: Analyze Problems Creatively, Determine the Real Problem
Often a challenging situation can be quickly resolved when approached from a different perspective. This module explores several techniques to direct brainstorming sessions and develop focused problem statements.
Investigating the Problem
Prerequisites: None
Courses: Use Investigative Tools, Gather Evidence, Interpret Data
Accurate data collection and examination is key to successful problem resolution. This module introduces several techniques for gathering and analyzing data that will aid in the problem solving process.
Selecting the Solution
Prerequisites: None
Courses: Solve Problems Methodically, Group-Based Solutions, Cost-Benefit Solutions
There is no single “one size fits all” approach for problem resolution. Different situations will require different problem solving methods. This module identifies several analytical processes for selecting the most appropriate solution.
Accepting the Decision
Prerequisites: None
Courses: Sell Your Solution, Implement Decisions
Once you have chosen a solution, it may be necessary to convince others. This module will help you to develop a persuasive presentation and determine how to proceed, depending on whether your proposed solution is accepted or rejected.
Making Group Decisions
Prerequisites: None
Courses: Working Together, The Nature of Groups, Ensure Group Success
While group discussions can generate creative solutions, they are also vulnerable to stalemates. This module offers suggestions to facilitate a constructive group problem solving experience.
Our Unique Approach
We strive to improve the skill level of individuals within your organization, as well as the business performance of your entire organization. This aim forms the foundation of our instructional design philosophy. Objectives are at the very core of all courses. Each course topic focuses on the accomplishment of specific performance objectives and the development of valuable new skills. The curriculum is both practical and relevant, using examples and case studies to present real-world work situations. Content areas are comprehensive, and depth of coverage is an important characteristic of each course.
Our PrimePathTM capability uses an initial learner assessment to recommend an individualized learning path based on demonstrated competencies. The mastery module provides the learner with measurable and documented evidence of improvement.
Our courses employ an unprecedented number and variety of interactions to stimulate learning. These interactions extend beyond simple knowledge recall to invoke high-level thinking and problem solving. Optional live virtual classes and collaborative events further enhance the total web-based learning experience.
To facilitate continuous learning and performance improvement, course participants have convenient access to job and performance support aids that summarize key steps, processes, and guidelines. Resources such as Internet links, recommended reading lists, glossaries and company specific documents enable learners to tap into a continually updated archive of quick reference and on-the-job support materials. Workplace exercises enable learners to apply their new skills within their work environment.
The PrimeCompliance series leverage Internet technology to create an individualized and highly interactive learning environment. From presenting concepts, to detailing processes, to depicting relevant scenarios, to testing learner understanding, these curricula engage professionals in a top-down roll-out of proven techniques. Each Internet-based course is broken down into multiple topics, enabling the learner to focus easily on areas where improved proficiency is required. Supplemental virtual classroom sessions can incorporate a live-instruction component, while job aids, workplace exercises, topical links and other resources further the learning experience.
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