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Rboc Pay Telephone : Evolution to Kiosks for PCs and Handsets - Market Opportunities, Market Forecasts, and Market Strategies, 2002-2007

  • ID: 34165
  • January 2003
  • Region: Global
  • 155 pages
  • Wintergreen Research, Inc
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In the near term, revenue will be impacted, but services become increasingly profitable as the processes are more automated by new technology and Internet transmission of voice over IP makes long distance charges more manageable.
The markets for voice and data communications were separate and distinct.Convergence means that voice becomes data in the network architecture.What becomes of revenue?That is the question.Voice revenue has paid for wireless infrastructure build out.Voice revenue still represents 97% of the wireless communications revenue.

Verizon and SBC are the market leaders in the number of pay telephones in place in the U.S. among the Rbocs.These companies are poised to continue to lead the markets, as there is a shift to data by 2007.By 2007 pay phones will evolve to the status of kiosks that dispense information and provide wireless PC connectivity to the Internet.

Pay telephone revenue at $10.4 million in 2001 is expected to reach $14.8 million by 2007.The revenue per pay telephone at $6,700 per year in 2001 is expected to reach $9,400 per year by 2007.

The following key topics are covered in this report:

- Causes of Payphone Business Decline,
- Payphone Industry Efforts To Stay Competitive With Cell Phones,
- Pay Telephone Communications Market Trends
- Public Interest Payphones,
- Pay Telephone Market Forecasts

Following is a list of companies profiled in this report:

- BellSouth
- BT Payphones
- Davel
- Qwest
- SBC Communications
- Thuraya
- Verizon Communications

This report consists of over 155 pages and includes over 50 tables and figures.

Note: Product cover images may vary from those shown
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TABLE OF CONTENTS:

REGIONAL BELL OPERATING COMPANY PAY TELEPHONE EXECUTIVE SUMMARY ES-1

RBOC Pay Telephone Market ES-1

Pay Telephone Communications Market Trends ES-4

Convergence Means That Voice Becomes Data In The Network ES-4

Pay Telephone Market Shares ES-8

Pay Telephone Market Forecasts ES-9

1. PAYPHONE MARKET DESCRIPTION 1-1

1.1 Payphone Services Other Than Voice 1-1

1.1.1 Video Entertainment Kiosks 1-2

1.1.2 Kiosks 1-2

1.1.3 Impact of Wireless Phones 1-5

1.1.4 Quality Pay Telephone Service Providers 1-5

1.2 Serious Economic Challenges Face Payphone Industry 1-6

1.3 Federal Communications Commissions (FCC) Payphone Positioning 1-6

1.4 American Public Communications Council (APCC), 1-7

1.4.1 CPA Membership Roster 1-8

1.5 Causes of Payphone Business Decline 1-9

1.6 Telecommunications Act of 1996 Dial Around Call Payment 1-10

1.6.1 Payphone Service Provider (PSP) Dial Around Call Payment 1-10

1.7 Payphone Industry Efforts To Stay Competitive With Cell Phones 1-12

1.8 Long Distance Carriers Payphone Charges 1-13

1.9 Impact of Internet Telephony 1-13

1.9.1 1-800 Dialing 1-14

1.10 Prices Of Local Calls From Payphones 1-14

1.11 Decrease in Number of Payphones 1-15

1.11.1 Payphone Opportunity 1-17

2. REGIONAL BELL OPERATING COMPANY PAY TELEPHONE MARKET ANALYSIS AND MARKET

FORECASTS 2-1

2.1 RBOC Pay Telephone Market 2-1

2.2 Pay Telephone Communications Market Trends 2-4

2.2.1 Convergence Means That Voice Becomes Data In The Network 2-4

2.3 Pay Telephone Market Shares 2-8

2.4 Pay Telephone Market Forecasts 2-9

2.4.1 Telephone Numbers for Data 2-17

2.5 RBOC Market Analysis 2-21

2.6 RBOC Market Shares 2-22

2.6.1 Wireline Market Shares by Segment 2-25

2.7 Payphones Nationwide 2-27

2.7.1 Price Per Call 2-28

3. PAY TELEPHONE MARKET POSITIONING 3-1

3.1 Verizon Lowers Pay Telephone Prices 3-1

3.1.1 Unlimited Length Pay Phone Calls 3-2

3.1.2 Competition with Wireless 3-2

3.2 BellSouth to Exit Payphone Business 3-3

3.2.1 Bellsouth Getting Out Of Payphone Business 3-4

3.3 SBC Payphones 3-4

3.3.1 SBC Adjusts Prices to Maintain Payphone Base 3-4

3.4 Thuraya Payphone Solutions 3-5

3.4.1 Thuraya GPS Feature 3-6

3.5 Symbiont 3-6

3.6 Payphone Industry Competition 3-8

3.6.1 Payphones 3-9

3.6.2 Service Standards For The Payphone Industry 3-10

3.6.3 Payphones Available For Outgoing Calls 3-10

3.6.4 Access To Data And Information 3-11

3.7 Public Interest Payphones 3-11

3.8 California Payphone Association 3-13

4. PAY TELEPHONE TECHNOLOGY 4-1

4.1 Pay Telephone Technology 4-1

4.2 Pay Telephone Replacement Technologies 4-2

4.2.1 PDAs 4-3

4.2.2 Wireless Handsets 4-3

4.2.3 Wireless Internet 4-4

4.3 Payphones Available For Outgoing Calls 4-5

4.4 Access To Data And Information 4-5

4.4.1 Kiosks 4-6

4.4.2 Impact of Wireless Phones 4-6

4.5 Public Interest Payphones 4-7

4.6 Internet Phones 4-8

4.6.1 Priority For Voice Packets 4-8

4.6.2 Packet/Cell Voice Systems 4-9

4.7 Voice-Enabling The Data Network 4-11

4.7.1 Transition From Circuit Switch Network To IP Architecture 4-12

4.7.2 IP Network Delay And Congestion 4-13

4.7.3 Change In Telecommunication Network Architecture 4-14

4.7.4 Foundations For Telecommunications Network Change 4-15

4.7.5 Converged Network Revolution 4-17

4.8 Satellite Payphone Technology 4-18

4.8.1 SATMOVE Vehicular Docking Adaptor 4-19

4.9 Sophisticated Monitoring and Management Information Systems 4-19

4.10 Field Service Technicians 4-20

5. PAY TELEPHONE COMPANY PROFILES 5-1

5.1 Regional Bell Operating Companies (RBOCs) 5-1

5.1.1 Bankruptcies 5-1

5.2 BellSouth 5-2

5.2.1 BellSouth Operating Segments 5-3

5.2.2 BellSouth Revenues 5-3

5.2.3 BellSouth Second Quarter 2002 5-4

5.2.4 Domestic W ireless / Cingular 5-5

5.2.5 Central and South American / Latin America Group 5-6

5.2.6 Workforce Reduction 5-6

5.2.7 Long Distance Launch 5-6

5.2.8 Growth Sectors Of BellSouth Businesses 5-7

5.2.9 Strengths And Weaknesses Of BellSouth 5-9

5.2.10 Advertising and Publishing Group 5-10

5.3 BT Payphones 5-10

5.4 Davel 5-11

5.4.1 Davel Communications / PhoneTel Technologies 5-11

5.5 Qwest 5-15

5.5.1 Qwest Strategic Positioning 5-16

5.5.2 U. S. Attorney Office In Denver and SEC Criminal Investigation Of Qwest 5-16

5.5.3 Qwest Partners 5-17

5.5.4 Qwest Strategic Alliance With Microsoft 5-19

5.5.5 Qwest Strategic Alliance with Cisco 5-19

5.5.6 Qwest Strategic Alliance with IBM 5-20

5.5.7 Qwest Network Resource Optimization 5-21

5.5.8 Qwest High-Capacity Fiber Optic Network 5-21

5.5.9 Strengths And Weaknesses Of Qwest 5-23

5.5.10 Qwest Total Communications Revenue 5-26

5.6 SBC Communications 5-30

5.6.1 SBC Wireline 5-32

5.6.2 SBC Packaging Innovations 5-33

5.6.3 SBC Product-Based Revenue Categories 5-34

5.6.4 SBC New Markets 5-35

5.6.5 SBC End-To-End Service 5-36

5.6.6 Directory And Electronic Advertising Services 5-36

5.6.7 SBC Internet-Based Directory Services 5-37

5.6.8 SBC Cingular Wireless Strategy 5-37

5.6.9 Cingular Wireless New York Launch 5-39

5.6.10 SBC Data Strategy 5-40

5.6.11 SBC Yahoo DSL Strategy 5-43

5.6.12 SBC / Sterling Commerce 5-46

5.6.13 SBC Sells Its Interest in Bell Canada 5-48

5.6.14 SBC Supports Reform of Universal Service 5-48

5.6.15 SBC National-Local Trends 5-49

5.6.16 SBC Communciations Revenue 5-50

5.6.17 Wireline Segment Results 5-52

5.6.18 SBC Directory Revenue Results 5-55

5.6.19 SBC International Revenue Results 5-56

5.6.20 Strengths And Weaknesses Of SBC 5-56

5.7 Thuraya 5-59

5.8 Verizon Communications 5-60

5.8.1 Verizon Operating Revenues 5-61

5.8.2 Verizon Domestic Telecom 5-63

5.8.3 Verizon Local Services 5-65

5.8.4 Verizon Network Access Services 5-66

5.8.5 Verizon Long Distance Services 5-67

5.8.6 Verizon Other Services 5-67

5.8.7 Cost Reductions 5-68

5.8.8 Verizon Domestic Wireless 5-68

5.8.9 Verizon International 5-70

5.8.10 Verizon Information Services 5-72

5.8.11 Strengths And Weaknesses Of Verizon 5-73

Note: Product cover images may vary from those shown
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Note: Product cover images may vary from those shown

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