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Carrier Value Added Services Market Strategies and Forecasts, 2002-2007

  • ID: 34166
  • Report
  • March 2003
  • Region: Global
  • 470 pages
  • Wintergreen Research, Inc
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The carriers worldwide are positioning to achieve a market presence in broadband services. Carriers are expected to have lower total revenue in the near term, but become increasingly profitable. Their capital expenditures will go down. As software call control replaces circuit switches, it is less expensive to put a network in place and keep it running. Proprietary circuit switch equipment is being replaced with blade computer servers. Softswitches and routers form a significant aspect of the network. Access equipment takes up more of capital expenditure dollars.

New network architectures make it less expensive to provide network services. New applications provide increasing numbers of revenue streams.

Rboc data services represent a major growth opportunity that provides a worldwide value added services model. Markets at $25.3 billion in 2001 are expected to reach $50.8 billion by 2007. These are the most significant markets for the Rbocs going forward.

Worldwide value added data services markets at $60.9 billion in 2001 are expected to reach $130.5 billion by 2007. Market growth will be driven by participation in wireless communication. Broadband communication is set to begin to replace analog wireline communication by that time.

The following are the key topics covered in this report:

- Carriers Adapt System Architecture For Voice And Data
- Building Brand Loyalty
- Rapid, Flexible Deployments
- Carrier Value Added Services Market Outlook
- Sophisticated Value Added Services Business Models
- Content Streaming To Frames

Following is a list of the companies profiled in this report:

- Telecommunication Service Providers Active in China
- Alltel
- Asia Satellite Telecommunications Co. Ltd. AT&T
- AT&T Wireless
- Avnet
- Beijing Telecom
- Bell Canada
- British Telecom (BT)
- Broadwing Communications
- Cable and Wireless
- ChannelNewAsia.Com
- China Mobile
- China Netcom
- China Railway Telecom
- China's State Power Corporation (SPC)
- China Telecom
- CommVerge Solutions
- Deutsche Telekom
- Diveo Broadband Networks
- Eircom
- Fibrlink
- Flag Telecom
- France Telecom
- Global Crossing
- Golden Bridge Network (ChinaGBN)
- Hutchison Whampoa
- Ibasis
- Jinzhou Port / Jitong
- Jitong Corporation
- Kddi
- Kingcom
- KMC Telecom
- KPN International Network Services
- Level 3 Communications
- Ministry Of Railways / China Unicom Merger
- North Pittsburgh Systems / Penn Telecom
- NTT
- Optus
- Partners Tech System Limited (TSL)
- Photonic Bridges
- Radiant Holdings / Ntera
- SingTel
- Sonera
- Sonera Entrum
- SpeedCast
- Sprint
- Telcel
- Telecom Venture Group Limited
- Telefonica
- Telia Net
- Telstra
- Via Net.Works
- Wish00
- WorldCom
- WorldCom Restatements

This report consists of over 470 pages and includes over 185 tables and figures.
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TABLE OF CONTENTS:

CARRIER WORLDWIDE VALUE ADDED SERVICES EXECUTIVE SUMMARY

Carrier Value Added Services Market Outlook ES-1

Markets For Leased Lines ES-3

ES.1 Worldwide Value Added Data Services Market Forecasts ES-4

1. VALUE ADDED SERVICES MARKET DESCRIPTION

1.1 Value Added Services Market Opportunities 1-1

1.1.1 Rapid Development Of Data Services 1-1

1.2 E-Business 1-2

1.2.1 B To B 1-3

1.2.2 Global Exchange Services 1-6

1.3 Value Added Services Opportunities 1-6

1.4 Carriers Adapt System Architecture For Voice And Data 1-8

1.4.1 Carrier Business Strategy 1-10

1.4.2 Carrier Consolidation 1-14

1.5 Internet Service Provider Business Strategy 1-15

1.6 Building Brand Loyalty 1-16

1.7 System Monitoring 1-16

1.8 Equipment Vendor Mergers And Acquisitions 1-17

1.9 End-To-End Internet Solutions 1-18

1.10 Rapid, Flexible Deployments 1-19

1.11 ATM Applications 1-19

1.12 ADSL / SDSL 1-22

1.13 Cable Modems 1-26

1.14 Frame Relay 1-27

1.15 Managed Services And Outsourcing Solutions 1-27

1.15.1 System Management Outsourcing 1-28

1.15.2 Enterprise Networking Services 1-29

1.16 Content Hosting 1-31

1.17 Web Services 1-31

1.18 High Availability And Security Services 1-32

1.18.1 Data And Internet Services 1-33

1.18.2 Packet Services 1-33

1.18.3 Business Internet Services 1-34

1.19 Wholesale Transport 1-35

1.20 Telecommunications Act 1-36

2. CARRIER WORLDWIDE MARKET ANALYSIS AND MARKET FORECASTS

2.1 Carrier Value Added Services Market Outlook 2-1

2.2 Value Added Services Market Forces 2-3

2.3 Competitive Forces 2-4

2.4 Worldwide Value Added Growth Platform Expansion, Data and DSL2- 2-5

2.5 Customer Demands 2-7

2.6 Market Drivers 2-10

2.7 Worldwide Value Added Data Services Market Forecasts 2-12

2.7.1 RBOC Data Market Shares 2-14

2.7.2 RBOC Data Services Forecasts 2-17

2.8 Worldwide Leased Line Analysis 2-20

2.9 Worldwide ATM / IP Services Market Forecasts 2-23

2.9.1 RBOC ATM / IP Analysis 2-25

2.9.2 RBOC ATM Services 2-28

2.9.3 Integrated Network Solutions 2-32

2.10 Worldwide Frame Relay Services 2-32

2.10.1 RBOC Frame Relay Market Share Analysis 2-34

2.10.2 RBOC Frame Relay Services Forecasts 2-36

2.11 Worldwide DSL Value Added Services 2-38

2.11.1 RBOC DSL Services 2-40

2.11.2 RBOC DSL Analysis 2-42

2.12 Web Hosting 2-49

2.12.1 Internet Services 2-51

2.12.2 Voice Over IP Services 2-53

2.13 Cable Modems 2-54

2.13.1 Demand For Broadband Access 2-55

2.13.2 Worldwide Wireless Services Analysis 2-62

2.13.3 RBOC Wireless Analysis 2-63

2.13.4 RBOC Wireless Market Forecasts 2-67

2.13.5 Wireless Communications Market Trends 2-68

2.13.6 Wireless Telecommunications Market Forecasts 2-68

2.13.7 Wireless Infrastructure Build -out 2-69

2.14 Customer Services 2-70

2.14.1 Electronic commerce 2-71

2.15 RBOC Market Shares 2-72

2.16 Data Dashboards 2-78

2.16.1 Convergence Means That Voice Becomes Data In The Network 2-80

2.16.2 Worldwide Wireless Communications Market Driving Forces 2-84

2.17 Wholesale Markets 2-85

2.18 Voice Over DSL 2-87

2.19 Class Services 2-87

2.19.1 Package Tracking 2-88

2.19.2 Voice Messaging Services 2-90

2.20 Value Added Broadband Applications 2-90

2.21 Internet Market Driving Forces 2-92

2.21.1 Web Based Supply Chain Exchanges 2-95

2.21.2 Exchange Infrastructure Functionality 2-97

2.22 Mission Critical Messaging Services 2-100

2.23 Internet Users 2-103

2.23.1 Internet Commerce Markets 2-103

2.23.2 E-Services Go To Market Strategies 2-103

2.23.3 Internet Traffic 2-104

2.24 Entertainment Video Transmission 2-107

2.24.1 Integrated access 2-109

2.25 Service Provider Diversity 2-112

2.25.1 Service Providers 2-116

2.25.2 ISPs 2-117

3. CARRIER VALUE ADDED SERVICES

3.1 Customer Portals 3-1

3.1.1 AT&T Managed Services Customer Portal 3-2

3.1.2 AT&T Portal Client Application Service Map 3-2

3.1.3 AT&T Multiple Layers Of Portal Security 3-6

3.1.4 MediaOne Singapore E-Commerce Portal 3-6

3.1.5 Medical Information Platform Service 3-6

3.1.6 Retail Portal Channels 3-7

3.1.7 Portal Need To Control Network Bandwidth 3-8

3.2 Next-Generation IP Services 3-8

3.2.1 Bell Canada / Nortel VoIP 3-9

3.2.2 China Unicom VoIP Network 3-10

3.2.3 Major U.S. And Canadian Carrier Nationwide Voice And Data Networks 3-11

3.3 DSL Value Added Services Base 3-12

3.3.1 DSL Internet Home Networking Services 3-12

3.3.2 BellSouth DSL 3-13

3.3.3 SBC DSL Project Pronto 3-13

3.3.4 SBC / Ameritech DSL Home Networking 3-14

3.3.5 Bell Canada (Canada) ADSL 3-15

3.4 Wireless Value Added Services 3-15

3.4.1 AT&T Cellular Network 3-16

3.4.2 Bellsouth Network And Wireless Services 3-17

3.4.3 Cisco Mobile IP 3-18

3.4.4 Mobile Work Services 3-20

3.4.5 IBM Global Services 3-21

3.4.6 Fairmont Hotels & Resorts Network Solutions 3-21

3.4.7 Cingular Wireless Seamless Roaming Between TDMA and GSM Networks 3-21

3.5 Private Virtual Connections (PVCs) For Frame Relay 3-22

3.5.1 Sprint 3-22

3.5.2 Sprint / Motorola 3-23

3.5.3 MCI Worldcom 3-23

3.5.4 MCI WorldCom On-Net Services 3-23

3.5.5 MCI WorldCom Data Services 3-24

3.5.6 Qwest Frame Relay 3-24

3.6 ATM Services 3-25

3.6.1 BellSouth ATM 3-26

3.7 Managed Services 3-29

3.8 Enterprise Value Added Services 3-30

3.8.1 Microsoft Corporate Network 3-31

3.8.2 Airlines / Enterprise / Delta Air Lines 3-31

3.8.3 Automotive / Telematics Communication 3-32

3.8.4 Cox Business Services Hospitality Network 3-33

3.9 Research and Education Network Value Added Services 3-34

3.9.1 Missouri Research and Education Network 3-34

3.9.2 New York State Education and Research Network 3-36

3.9.3 U.S. Postal Service Transportation Department 3-39

3.9.4 Province Of New Brunswick 3-40

3.9.5 Western International Communications 3-41

3.10 Emergency Systems 3-44

3.10.1 Bellsouth Emergency Systems 3-44

3.11 Conferencing 3-45

3.11.1 Merrill Lynch MeetingPlace 3-47

3.11.2 Video Conferencing 3-48

3.11.3 SBC Videoconferencing 3-49

3.11.4 TeleConference Services 3-50

3.11.5 AT&T TeleConference 3-50

3.12 Interactive Voice Response Service Platform 3-52

3.12.1 NTT Communication Interactive Voice Response 3-54

3.13 E-Learning Solutions 3-55

3.13.1 Verizon / Cisco Partnering 3-56

3.14 Metropolitan-Area Network (MAN) 3-56

3.14.1 BellSouth Data 3-57

3.15 Carrier Value Added Services Broadband Positioning 3-58

3.15.1 Sonet/SDH Vs. Metro IP 3-59

3.15.2 Ethernet And Gigabit Ethernet Networks Vs. Metro IP 3-60

3.16 Global Communications Networks 3-62

3.16.1 AT&T / IBM Global Communications Network 3-62

3.16.2 AT&T And IBM Core Business Strategy 3-62

3.16.3 Cable & Wireless U.S. High-Speed Network 3-63

3.16.4 Backbone Solutions 3-63

3.16.5 Hutchison Telecommunications / Global Crossing 3-64

3.16.6 Level 3 Communications 3-67

3.17 Intelligent Value Added Services 3-69

3.17.1 Telefónica Móviles España 3-69

3.17.2 Rich Instant Messaging Platform 3-70

3.17.3 Telekomunikacja Polska S.A Advanced, Customized IP Services 3-71

3.17.4 Deutsche Telekom LambdaUnite MSS Metro Networks 3-72

3.17.5 Ntera Enhanced Voice Over IP Network 3-73

3.18 Value-Added Services Constraints 3-73

3.18.1 Bharat Sanchar Nagam Limited (BSNL) Switching Systems 3-74

3.18.2 AT&T Intelligent Optical Network 3-74

4. CARRIER VALUE ADDED SERVICES

4.1 Sophisticated Value Added Services Business Models 4-1

4.1.1 ASP Services For Groupware 4-2

4.2 Internet Marketplace 4-2

4.2.1 NTT Music Initiatives 4-4

4.3 Mail Gateway Service 4-5

4.4 Industry Specific Value Added Services 4-5

4.5 Content Delivery Services 4-5

4.5.1 NTT Communications' Streaming Service 4-6

4.5.2 Content Delivery Data Replication 4-6

4.5.3 Advanced IP Services Content Delivery 4-9

4.5.4 Content Delivery Bringing Information Close To Users 4-10

4.5.5 Content Delivery System Requirements 4-15

4.5.6 Dynamic Content Goes Beyond Static Content 4-15

4.5.7 Last-Mile Content Delivery 4-16

4.5.8 Revenue-Enabling Services / Akamai Advertising 4-16

4.5.9 Content Streaming 4-17

4.5.10 Open Streaming Ad Delivery Platform 4-17

4.6 Customer Service 4-19

4.6.1 Network Operations Command Center 4-20

4.7 Web Hosting 4-21

4.7.1 Impact Of E-commerce 4-21

4.7.2 Web Hosting Solution Portfolios 4-21

4.7.3 Web Hosting Managed Services 4-24

4.7.4 Service Description Benefits 4-26

4.7.5 Domain Registration 4-27

4.7.6 Web Hosting Brands 4-37

4.7.7 Web Hosting 4-37

4.7.8 Security Solutions 4-38

4.7.9 KPN / Qwest 4-38

4.7.10 Enterprise Internet 4-39

4.7.11 Business E-Services Benefits 4-41

4.7.12 E-Services Approach 4-43

4.7.13 E-Services Challenge 4-45

4.7.14 E-Services Partnering 4-46

4.7.15 Business Models 4-47

4.8 Content Streaming To Frames 4-48

4.8.1 Open Streaming Ad Delivery Platform 4-49

4.8.2 Content Streaming To Frames Within A Site 4-50

4.8.3 Content Delivery Data Replication 4-51

4.9 Online Advertising 4-52

4.9.1 E-Services Is The Business Model 4-52

4.10 Caching 4-59

4.11 Core Technology 4-60

4.11.1 Integrated Solutions For Scaling The Internet 4-61

4.11.2 Traffic Servers 4-61

4.11.3 Media Technology 4-61

4.11.4 Search Services 4-62

4.11.5 Electronic Micro Payment Service 4-62

4.11.6 NTT Electronic Payment Service Calle 4-62

4.11.7 Electronic Catalog Aggregation Services 4-62

4.11.8 Web Outsourcing Services 4-63

4.11.9 Market Issues 4-63

5. CARRIER VALUE ADDED SERVICES COMPANY PROFILES

5.1 Bankruptcies 5-1

5.2 Telecommunication Service Providers Active in China 5-2

5.3 Alltel 5-2

5.4 Asia Satellite Telecommunications Co. Ltd. 5-2

5.5 AT&T 5-3

5.5.1 AT&T Positioning 5-5

5.5.2 Restructuring Of AT&T 5-7

5.5.3 Concert 5-9

5.5.4 AT&T Canada 5-10

5.5.5 AT&T Business Services 5-10

5.5.6 AT&T Consumer Services 5-11

5.5.7 AT&T Broadband 5-12

5.5.8 AT&T Liquidity 5-14

5.5.9 AT&T Managed Services 5-16

5.6 AT&T Wireless 5-20

5.7 Avnet 5-20

5.8 Beijing Telecom 5-21

5.9 Bell Canada 5-21

5.10 British Telecom (BT) 5-21

5.10.1 British Telecom BT Group Plc Chinese Partner 5-22

5.10.2 BT Demands Of Next Generation Systems 5-22

5.10.3 British Telecom Revenue 5-23

5.11 Broadwing Communications 5-24

5.12 Cable & Wireless 5-24

5.12.1 Cable & Wireless / Exodus 5-25

5.12.2 Cable and Wireless China 5-27

5.13 ChannelNewAsia.Com 5-28

5.14 China Mobile 5-28

5.14.1 China Mobile Communications / Guangdong Mobile 5-29

5.15 China Netcom 5-29

5.15.1 China Netcom Broadband 5-30

5.15.2 China Netcom Focus 5-30

5.15.3 Network Technology Strategy 5-31

5.16 China Railway Telecom 5-32

5.17 China's State Power Corporation (SPC) 5-34

5.18 China Telecom 5-35

5.18.1 China Telecom Rate Adjustment 5-36

5.18.2 China Telecom Responsibilities 5-36

5.18.3 China Telecom / Alcatel 5-40

5.18.4 China Telecom / Ericsson 5-41

5.18.5 China Telecom / Marconi / Optical Network, Internet, And Cable Operators 5-41

5.18.6 China Telecom / Cisco / Internet 5-43

5.18.7 China Telecom / Internet / 2bsure.Com 5-43

5.19 China Unicom 5-44

5.19.1 China Unicom Integrated Telecommunication Services 5-45

5.19.2 Description Of Investment 5-47

5.19.3 China Unicom Positioning 5-48

5.19.4 Business Summary 5-49

5.19.5 China Unicom Paging 5-50

5.19.6 China Unicom / MII 5-50

5.20 CommVerge Solutions 5-53

5.21 Deutsche Telekom 5-53

5.21.1 Deutsche Telekom Online Office 5-54

5.22 Diveo Broadband Networks 5-56

5.23 Eircom 5-57

5.24 Fibrlink 5-57

5.25 Flag Telecom 5-58

5.26 France Telecom 5-60

5.26.1 France Telecom / Equant 5-60

5.27 Global Crossing 5-61

5.27.1 Global Crossing Ltd Filed For Bankruptcy 5-61

5.28 Golden Bridge Network (ChinaGBN) 5-63

5.29 Hutchison Whampoa 5-66

5.30 Ibasis 5-66

5.31 Jinzhou Port / Jitong 5-67

5.32 Jitong Corporation 5-68

5.33 KDDI 5-69

5.34 Kingcom 5-69

5.35 KMC Telecom 5-69

5.35.1 KMC Telecom Voice Switching System 5-70

5.36 KPN International Network Services 5-71

5.37 Level 3 Communications 5-72

5.38 Ministry Of Railways / China Unicom Merger 5-72

5.39 North Pittsburgh Systems / Penn Telecom 5-74

5.40 NTT 5-75

5.40.1 NTT Com 5-75

5.40.2 NTT Business Strategy 5-75

5.40.3 NTT Communications Business Strategy 5-76

5.40.4 NTT / Verio Global Business 5-78

5.40.5 NTT Revenue 5-80

5.40.6 NTT Operational Results 5-81

5.40.7 NTT Data and IP Service Revenues 5-81

5.40.8 NTT Voice Transmission Service Revenues 5-82

5.40.9 NTT Revenue and Losses 5-82

5.40.10 NTT DoCoMo 5-83

5.41 Optus 5-84

5.42 Partners Tech System Limited (TSL) 5-85

5.43 Photonic Bridges 5-85

5.44 Radiant Holdings / Ntera 5-86

5.45 SingTel 5-86

5.45.1 Financial Overview 5-88

5.45.2 Capital Expenditure 5-88

5.45.3 Outlook 5-89

5.45.4 APSTAR V 5-90

5.45.5 APT Satellite Holdings 5-90

5.45.6 Singtel Internet Exchange 5-90

5.46 Sonera 5-91

5.47 Sonera Entrum 5-92

5.48 SpeedCast 5-92

5.49 Sprint 5-92

5.50 Telcel 5-93

5.51 Telecom Venture Group Limited 5-93

5.52 Telefonica 5-94

5.52.1 Telefonica Strategic Focus 5-95

5.52.2 Telefonica Mexico Mobile 5-96

5.52.3 Telefonica Germany 5-97

5.52.4 Telefonica Moviles Spain 5-97

5.53 Telia Net 5-98

5.54 Telstra 5-98

5.55 Via Net.Works 5-99

5.56 Wish 5-100

5.57 WorldCom 5-101

5.57.1 WorldCom Restatements 5-102

6. REGIONAL BELL OPERATING COMPANY (RBOC) PROFILES

6. REGIONAL BELL OPERATING COMPANY (RBOC) PROFILES 6-1

6.1 Regional Bell Operating Companies (RBOCs) 6-1

6.1.1 Bankruptcies 6-1

6.2 BellSouth 6-2

6.2.1 BellSouth Operating Segments 6-3

6.2.2 BellSouth Revenues 6-3

6.2.3 BellSouth Second Quarter 2002 6-4

6.2.4 Domestic Wireless / Cingular 6-5

6.2.5 Central and South American / Latin America Group 6-6

6.2.6 Advertising and Publishing Group 6-6

6.2.7 Workforce Reduction 6-6

6.2.8 Long Distance Launch 6-7

6.2.9 Growth Sectors Of BellSouth Businesses 6-7

6.2.10 Strengths And Weaknesses Of BellSouth 6-9

6.3 Qwest 6-11

6.3.1 Qwest Strategic Positioning 6-12

6.3.2 U. S. Attorney Office In Denver and SEC Criminal Investigation Of Qwest 6-12

6.3.3 Qwest Partners 6-13

6.3.4 Qwest Strategic Alliance With Microsoft 6-14

6.3.5 Qwest Strategic Alliance with Cisco 6-15

6.3.6 Qwest Strategic Alliance with IBM 6-16

6.3.7 Qwest Network Resource Optimization 6-16

6.3.8 Qwest High-Capacity Fiber Optic Network 6-17

6.3.9 Strengths And Weaknesses Of Qwest 6-19

6.3.10 Qwest Total Communications Revenue 6-21

6.4 SBC Communications 6-24

6.4.1 SBC Wireline 6-25

6.4.2 SBC Packaging Innovations 6-26

6.4.3 SBC Product-Based Revenue Categories 6-27

6.4.4 SBC New Markets 6-28

6.4.5 SBC End-To-End Service 6-29

6.4.6 Directory And Electronic Advertising Services 6-29

6.4.7 SBC Internet-Based Directory Services 6-30

6.4.8 SBC Cingular Wireless Strategy 6-30

6.4.9 Cingular Wireless New York Launch 6-32

6.4.10 SBC Data Strategy 6-33

6.4.11 SBC Yahoo DSL Strategy 6-35

6.4.12 SBC / Sterling Commerce 6-38

6.4.13 SBC Sells Its Interest in Bell Canada 6-41

6.4.14 SBC Supports Reform of Universal Service 6-41

6.4.15 SBC National-Local Trends 6-42

6.4.16 SBC Communciations Revenue 6-43

6.4.17 Wireline Segment Results 6-45

6.4.18 SBC Directory Revenue Results 6-49

6.4.19 SBC International Revenue Results 6-49

6.4.20 Strengths And Weaknesses Of SBC 6-50

6.5 Verizon Communications 6-52

6.5.1 Verizon Operating Revenues 6-53

6.5.2 Verizon Domestic Telecom 6-56

6.5.3 Verizon Local Services 6-57

6.5.4 Verizon Network Access Services 6-58

6.5.5 Verizon Long Distance Services 6-59

6.5.6 Verizon Other Services 6-59

6.5.7 Cost Reductions 6-60

6.5.8 Verizon Domestic Wireless 6-61

6.5.9 Verizon International 6-63

6.5.10 Verizon Information Services 6-64

6.5.11 Strengths And Weaknesses Of Verizon 6-66
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