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73 Ways to Improve Your Employee Communication Program
Davis & Company, Nov 2002, Pages: 86


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A handy, easy-to-use guide for communication inspiration. Writing in a clear and entertaining style, author Jane Shannon shows you simple, effective ways to build your knowledge, work smarter and improve how you communicate with employees—steps you can take without asking anyone’s permission.

Key Features include:

- Fast, easy to read
- Fun illustrations
- Practical, low-cost tips
- Designed for seasoned professional or new communicator
- Easy ways to boost your career

Benefits include:

- Build your communication expertise
- Develop techniques to produce excellent work
- Bring good ideas into your organization
- Measure the effectiveness of your work
- Prove the value of communications in helping your organization succeed

About the Author

Jane’s successful career in corporate and human resources communication spans 30 years. She served as vice president of Human Resources Communications at Citibank and Citicorp. Jane also worked as a senior communications consultant at Davis & Company, and as a principal in the Boston communications practice of William M. Mercer, Inc. Jane is now an independent consultant, speaker and writer.

Jane is a member and former board member of the Council of Communications Management and a member of the International Association of Business Communicators (IABC), where she has been a speaker at international and regional conferences. Jane’s work has been recognized with Gold Quills from IABC, featured in Graphis, and received recognition from the American Institute for Graphic Arts and the New York Art Directors.She earned a degree in journalism from the University of Missouri School of Journalism in Columbia, MO.

Testimonies:

“No one knows more about communicating to employees than Jane Shannon, who developed Citicorp’s award-winning strategic employee communications program in the 1980s. Whether you are a newly minted communicator or a veteran, you’ll find wisdom and inspiration in Jane’s advice.”

- Katherine A. Nelson, founding principal,
Talent Strategy Partners LLC

“What gems of widsom! I wish I had known all this 20 years ago, when I started out in Communications. My life would have been so much easier!”

–Judith Binney, director, Corporate Human Resources Communications, Citigroup, Inc.

“We spend much corporate time and resource looking for the 'quick hits' – accessible ways to be more effective, more efficient, more productive. In her funny, conversational 73 Ways, Jane Shannon helps shine the light on how to quickly make real progress on communications in almost any organizational setting.”

–Martha Sherman, Ph.D., VP, Organization Development,
JPMorganChase



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