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2006 Ranking and Study of Latin America´s Most Sustainable/Ethical Banks

Management & Excellence, Jan 2006


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This report provides:

- 8 types of financial data you should have to be transparent
- 12 areas of productivity measurement systems on HR performance, customer satisfaction, product quality…
- 20 points your code of ethics/conduct should include
- 3 pillars needed to fulfilled Basel requirements
- 8 criteria of good crisis management
- 14 topics a website should have such as a corporate governance policy or executives´ data

…and there are over 200 more points a good bank needs to cover in order to have a good image in sustainability, ethics, social responsibility or transparency.

What the study contains:

Banks are compared according to 280 points…
…in the areas of sustainability, corporate governance, sustainability, corporate social responsibility and transparency.

The 280 points are not random. They are standards accepted in the banking business or mandated by regulators
or stock exchanges. The study objectively shows exactly which banks comply with which criteria. Their final
score is of their compliance/performance in the most updated sustainability and related points.

What is Sustainability & Co.?

- Ethics: codes of ethics, scandals
- Sustainability: HR, good management
- Corporate Social Responsibility: community programs
- Corporate Governance: management structures, regulations
- Transparency: Reporting, openness

Sustainability, corporate responsibly impact image most:
- A growing pool of studies among executives and the public show that sustainability, social responsibility and related fields impact your company´s image the most.

For example, a study in 26 countries involving 25.000 people showed that 60% cite labor practices, business ethics, responsibility to society, environmental issues influence their views of companies more than brand reputation and financials.



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