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Nordic IT Cost Control 2005 - Large and Medium-sized Organisations

Waagstein Research AB, Jan 2005


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- To what extent have Nordic companies and organisations implemented effective cost control and quality assurance measures?
- In what way can internal benchmarking improve the quality of the IT operations?
- How should purchase policies be designed to reduce IT costs?
- What actions can be taken to improve the effectiveness of IT training programs?

The key to achieve low IT costs in combination with high IT value is to implement strict measures of cost control and quality assurance. In order to succeed it is vital to understand what methods are available and used successfully by other organisations in the same industry as well as how to go about implementing them.

“Nordic IT Cost Control 2005” offers a comprehensive review and explanation of a large number of effective cost control and quality assurance measures. A detailed overview of the extent to which these are used by Nordic companies and organisations in different sectors is also offered.

Nordic IT Cost Control 2005 is designed to:

- Describe and explain many of the most commonly used cost control and quality assurance measures in fourteen categories.
- Aid in implementing the cost control and quality assurance methods in order to improve results and avoid common mistakes.
- Provide comparison figures for the percentage of Nordic companies and organisations in different sectors that have adopted a certain cost control or quality assurance measure.
- Report the degree to which the various cost control and quality measures have been implemented.
- Offer support in making decisions on investments in cost control and quality assurance solutions.

Method
The survey, which is quantitative, has been carried out by means of a survey of leading decision makers such as CIOs, IT strategists, CFOs and CEOs in Nordic companies and organisations in the private and public sector. The interviews were made in the autumn of 2004. The results from the survey is presented and analysed broken down by sector.

Target Group
The report is written based on mainly the needs and requirements of the IT management of medium and large-sized companies and organisations. The target group of the report is primarily: CIO/IT managers, CFOs, Purchase managers, Outsourcing managers, Controller, IT strategists, Consultants and CEOs. The report will however also be interesting for vendors of IT products and services in order to better understand their customers.



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