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G-Force Athens - Genesys Enhances Contact Routing and SIP Support in Release 7.2 (Show Update)

Current Analysis, Inc, April 2006, Pages: 3


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In strengthening its support for IP in the contact center with the latest release of its SIP Server, Genesys surpasses some competitors in taking a proactive approach to SIP support – though it still trails Avaya and Cisco on that front.



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