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Large Contact Center Solutions (Market Advisor)

Current Analysis, Inc, April 2009, Pages: 5


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The economy still looms over the large contact center market, but rays of light are beginning to peek through. UC has replaced IP as the driving technology, but capital budgets are strapped and companies need to do more with what they have. This report contains a market overview, analyst review, near and long term drivers, and ratings for all competitors within the Contact Center Solutions market.



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