Historically, the high cost of videoconferencing equipment has kept this tech-nology out of the hands of all but high-end customers. Recent innovations, however, such as set-top box systems and webcams, are lowering the entry level prices for videoconferencing services and should spur demand from a wider customer base. This Frost & Sullivan report analyses major segments of the European videoconferencing industry, including markets for high-end, low-end and desktop systems; multipoint control units; network operator services; and videoconferencing services. By evaluating key market drivers and restraints and by presenting expert forecasts for each segment, this report offers its users a comprehensive guide to a fast-growing field.