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U.S. CTI Boards and Software Markets
Frost & Sullivan, Sep 1998
As corporate America gets progressively more competitive, computer telephony integration (CTI) technology provides applications that reduce overhead and increase productivity many times over. This Frost & Sullivan report takes a detailed look at the challenges facing the producers of CTI equipment and provides strategies for succeeding in the market. Merger and acquisition information is covered in detail, new CTI applications are described, and the potential for investment from new markets is explored. The report includes pricing and revenue forecasts to 2003 and profiles of the industry s key players, like AudioFAX, First Byte, Hewlett-Packard, and AT&T.
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