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Asia Pacific Enterprise Content Management Markets

Frost & Sullivan, Aug 2005


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This Frost & Sullivan research service entitled Asia Pacific Enterprise Content Management Markets provides strategic analysis and forecasts of ECM software by verticals, product segments, and geographic region. The research also discusses the key market drivers, restraints and challenges that impact the ECM software market in the region. Further, it provides the market shares of major vendors and pricing analysis of ECM software in the Asia Pacific region. In this research, Frost & Sullivans expert analysts thoroughly examine the following markets: Enterprise Document Management, Web Content Management, Digital Asset Management, Enterprise Records Management, Collaboration Management, and Imaging.

The vendors for enterprise content management (ECM) software products aim to provide a unified architecture by integrating their ECM solutions with the other enterprise applications such as ERP, CRM, and SCM, by liaising with various other software majors such as SAP, IBM, and Siebel Systems. Content collaboration is being offered for all the business users within the organization, by integrating it with the enterprise portals, thereby enabling the interfacing with internal and external content and business-related events. There is an emerging trend of incorporating the analytics component in ECM solutions, to optimize external-facing business processes on a real-time basis. Besides these trends, our research service also analyzes the emerging markets for records management and digital asset management across the APAC region.
The ECM software market in the Asia Pacific (APAC) region was worth $87.2 million in 2003. The market is in the early growth stage. The market revenues are likely to grow at a strong CAGR of 19.2 percent during the period 2004 to 2010. The key verticals that drove the market for ECM software in the APAC region during 2003 were banking and finance, public sector, pharmaceuticals, and healthcare. Interwoven, EMC, Documentum, Vignette, and Hummingbird, were some of the major participants in this market. The market for ECM software was mainly augmented by the segments of document management and Web content management. Enterprises deployed ECM solutions to comply with regulatory mandates and guidelines, and also for data back-up and retrieval requirements. There has been a marginal reduction in the contribution of software license revenues toward overall ECM software revenues in 2003, owing to a slight increase in the consulting and support service revenues.






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