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U.S. Electronic Document Management Systems for Healthcare Markets

Frost & Sullivan, Feb 2005


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Need for Effective Management of Workflow Increases Interest in Electronic Document Management Systems

Healthcare providers are increasingly realizing the importance of managing the workflow of documents to save valuable time and resources, particularly since hospitals maintain detailed patient records that document every interaction of the patient with the hospital representatives. Electronic document management systems (EDMS) can potentially answer the need for a superior IT solution that provides effective workflow management. However, EDMS vendors face a strong challenge in convincing hospitals to invest in these systems. They need to demonstrate a compelling value proposition for EDMS that shows their effectiveness not only in tracking patient records but also their potential utility in other areas such as evidence-based medicine and clinical research.

This Frost & Sullivan research service takes an in-depth look at the EDMS markets for healthcare in the United States. It identifies the available growth opportunities and the potential of these markets. It also examines and discusses the major industry challenges and offers strategic approaches keeping in mind both challenges and opportunities.

<bHealthcare Settings Give Low Priority to EDMS

Due to the pressure to meet Health Insurance Portability and Accountability Act (HIPAA) compliance deadlines, adoption of IT solutions is increasing among healthcare providers. However, EDMS is yet to become an integral part of providers&rsquo; IT implementation strategies. Instead, HIPAA compliance, clinical information systems (CIS), picture archiving and communications systems (PACS), and radiology information systems are emerging as their top IT investment priorities.

The EDMS markets for healthcare in the United States are currently in the early stages of development, remarks the analyst of this research service. Vendors are expected to be able to leverage the true potential of this market soon after clinical information systems achieve deeper penetration.

Increasing Demand for CIS Spells Good News for EDMS

Problems associated with medical and prescription errors, irregularities in paper-based patient records, and lack of adequate information during patient examination are common and recurring in the healthcare sector. Healthcare organizations such as the Department of Health and Human Services (HHS) and Health Level 7 (HL7) increasingly believe that CIS systems such as electronic medical records (EMR), computerized physician order entry (CPOE), and decision support system (DSS) can help alleviate these problems to a significant extent. Some states in the United States are already pledging financial resources to this end.

With many states in the United States already planning to invest in CIS, the opportunities for EDMS vendors are many, says the analyst. Frost & Sullivan believes that healthcare settings cannot utilize CIS to their full potential without the application of a comprehensive document management system such as EDMS.





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