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Unified Messaging Markets (N.A.)
Frost & Sullivan, Feb 2006
This report covers unified messaging markets in North America. It contains a market overview, and sections on Enterprise Solutions, Platforms and Solutions for Service Providers, Messaging Services, and provides a strategic assessment of the market. Unified Messaging Markets also provides trend information (sample below):
- Adherence to various message exchange standards: new UM solutions have to function
with a wide variety of enterprise products; ratified industry standards such as VPIM
(Voice Profile for Internet Mail) and IMAP4 (Internet Messaging Access Protocol version
4) enable interactions among distinct voice messaging systems and e-mail clients.
Vendors must ensure their products meet these standardization requirements. Other
standards for interoperability of message exchange include SMTP (Simple Mail Transfer
Protocol), MIME (Multipurpose Internet Mail Extensions), LDAP (Lightweight Directory
Access Protocol) and the legacy POP3 (Post Office Protocol 3).
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