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Viewing report
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U.S. Consumer Survey on Vehicle Maintenance and Repairs
Frost & Sullivan, Sep 1998
Consumers are increasingly turning to service facilities for repairs and routine maintenance on their vehicles rather than performing the work themselves. The database at the foundation of this Frost & Sullivan report enables segmentation of the market in approximately 30 ways. Selected from more than 1,000 calculations performed, the cross-tabulations highlighted in this report are of interest to market participants across the DIFM industry. Based on a survey of 401 DIFM customers.
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