European Pacs and Professional Services Market

Frost & Sullivan, January 2004

Professional Services Ease Adoption of PACS

Implementation of picture archiving and communication systems (PACS) as part of the initiative towards digitisation of hospitals is a complex project. It involves clinical consulting, workflow analysis and re-design, integration of PACS with the existing infrastructure, and training and education of personnel. Tackling these issues in-house is an uphill task for hospitals. This is where professional service enterprises step in with their repertoire of workflow reengineering and change management solutions. They also handle after-sales support for the hardware and software components of the PACS suite. Efficient workflow design will allow for a successful deployment of PACS, while optimally utilising resources and providing for scalable up-gradation of the solution when required. Successful implementation translates into goodwill, brand positioning, and future contracts to sustain the next generation of upgrades.

This research analyses the market for professional services and provides insights on the political, economic, sociological and technological market forces that influence the healthcare market. It suggests strategies to be adopted by market participants to take advantage of the huge business potential in professional services.

Professional Services to Handle Change Management in Hospitals

The drive towards total digitisation throws open several issues that need to be dealt with, both by the health provider institution and the PACS vendor, says the analyst. These issues range from technology, workflow processes and switchover issues to people-related issues and change management. Re-engineered workflows resulting from the growing implementation of PACS is likely to face resistance from the conservative medical fraternity.

However, the eventual digitisation of most European medical image management facilities is inevitable and professional services can enable a smooth transition from non-existent or legacy systems to state-of-the art solutions. Increased uptake of PACS is expected to provide an impetus to the professional services market.

Tremendous Revenue Potential in Untapped Market

Growing competition among professional services vendors and increasing implementation of PACS is forcing vendors to seek other growth opportunities in niche segments and future technological developments. This includes wireless applications between diagnostic modalities and computer-aided diagnosis carried out by intelligent information systems. Service providers also need to focus on obtaining contracts for imaging installations that have not subscribed to any regular professional service and installations that are considering a change in PACS, opines the analyst.

Meanwhile, vendors have to identify and capitalise on enterprising business practices such as offering flexible financial plans and maintaining a diverse portfolio to leverage their experience in the varied and competitive healthcare industry. Strategic partnerships with hardware and software distributors and suppliers are also likely to help in improving market share.

 1 EXECUTIVE SUMMARY
  Executive Summary
      1. Introduction and Overview
  2 GLOSSARY OF TERMS
  Glossary of Terms
      1. Abbreviations
  3 INDUSTRY CHALLENGES
  Market Challenges and Issues
      1. Challenges Facing the PACS Professional Services Market
  Time Frame Analysis
      1. Time Frame Analysis of Industry Challenges
  4 PACS AND PROFESSIONAL SERVICES MARKET
  Forecast of the Total Market
      1. Market Overview and Definition
      2. Research Measurement System
      3. Market Drivers
      4. Market Restraints
      5. Market Forecast
      6. Geographical Trends
      7. Trends by Service Type
      8. Service Analysis
      9. Market Share Analysis
      10. Competitive Structure
  Forecast of the European PACS Consulting Services Market
      1. Market Overview and Definitions
      2. Research Measurement System
      3. Market Forecasts
      4. Trends by Geographic Region
  Forecast of the European PACS Project Management Services Market
      1. Market Overview and Definitions
      2. Research Measurement System
      3. Market Forecasts
      4. Trends by Geographic Region
  Forecast of the European PACS Systems Integration Services Market
      1. Market Overview and Definitions
      2. Research Measurement System
      3. Market Forecasts
      4. Trends by Geographic Region
  Forecast of the European PACS Training and Support Services Market
      1. Market Overview and Definitions
      2. Research Measurement System
      3. Market Forecasts
      4. Trends by Geographic Region
  5 GEOGRAPHIC TRENDS IN THE PACS AND PROFESSIONAL SERVICES MARKET
  PACS Professional Services Market in the United Kingdom
      1. Market Overview
      2. Research Measurement System
      3. Market Forecasts
      4. Revenue by Service Type
  PACS Professional Services Market in Germany
      1. Market Overview
      2. Research Measurement System
      3. Market Forecasts
      4. Revenue by Service Type
  PACS Professional Services Market in France
      1. Market Overview
      2. Research Measurement System
      3. Market Forecasts
      4. Revenue by Service Type
  PACS Professional Services Market in Italy
      1. Market Overview
      2. Research Measurement System
      3. Market Forecasts
      4. Revenue by Service Type
  PACS Professional Services Market in Spain
      1. Market Overview
      2. Research Measurement System
      3. Market Forecasts
      4. Revenue by Service Type
  PACS Professional Services Market in Benelux
      1. Market Overview
      2. Research Measurement System
      3. Market Forecasts
      4. Revenue by Service Type
  PACS Professional Services Market in Scandinavia
      1. Market Overview
      2. Research Measurement System
      3. Market Forecasts
      4. Revenue by Service Type
  6 MARKET ENGINEERING STRATEGY
  Strategic Recommendations
      1. Strategies for the European PACS Professional Services Market
  7 FROST AND SULLIVAN AWARDS FOR THE PACS AND PROFESSIONAL SERVICES MARKET
  Awards
      1. Awards
  8 DATABASE OF KEY INDUSTRY PARTICIPANTS
  Database of Key Industry Participants
      1. Market Participants
  9 DECISION SUPPORT DATABASE
  Decision Support Database
      1. Number of Government Hospitals
      2. Number of Private Hospitals
      3. Number of Hospital Beds
      4. Number of Radiologists
  10 PROFESSIONAL SERVICES TO SMOOTHEN THE TRANSFORMATION OF HEALTHCARE DELIVERY
  Market Overview and Definitions
      1. Introduction
  Issues Affecting the Healthcare Industry
      1. Trends in the Healthcare Industry
  Constraints During Transformation
      1. Issues Faced by Provider Organisations
  Professional Services
      1. Professional Services
  Professional Services in Europe
      1. Trends in Europe
  Competitive Structure
      1. Market Participants
  Strategies
      1. Strategies to Capitalise on Opportunities

Customers who bought this item also bought

• Picture Archiving and Communication Systems (PACS) - Global Strategic Business Report
• European RIS/PACS Market
• European Non-radiology PACS Market
• East European PACS Market
• Analysis of the North American Radiology Image and Information Management Systems Market
• Clinical Information Systems in Europe- Cardiology
• U.S. Market for PACS and EMR
• European RIS Markets
• European Markets for Computer-Aided Detection
• European Data Storage Market in Healthcare