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Helping Healthcare Organizations Compete in a Consumer-driven Environment (Customer Focus)


Description: Analysis of end-user perspectives on consumer-driven healthcare technologies in North America and Europe


Scope of this title:
- Analyzes end-user issues driving healthcare organizations to adopt new technologies
- Based on Business Trends Survey of 100 healthcare providers interviewed in Q1 2006
- Provides advice to overcome challenges to deeper investment in consumer-driven healthcare technologies such as EHRs and PHRs
- Predicts how adoption of consumer-driven healthcare will change the roles stakeholders


Highlights of this title:
Consumer-driven healthcare is here and is visibly impacting healthcare organizations;

Although adoption of EHRs and PHRs is low, healthcare providers recognize their value

Improving quality of care will drive adoption of consumer-driven healthcare technologies


Reasons to order your copy:
- Validate your market messaging and positioning in the healthcare market
- Tailor your healthcare strategy to address specific pain points facing providers and payers
- Compare market opportunities across geographies


Contents: OurVIEW 1
CATALYST 1
SUMMARY 1
? Although adoption of EHRs and PHRs is low, healthcare providers recongize their value, and 1
? Improving quality of care will drive adoption of consumer-driven healthcare technologies 1
METHODOLOGY 1
ANALYSIS 2
Consumer-driven healthcare is here and visibly impacting healthcare organizations 2
Consumerism in healthcare is the product of several market forces 2
Consumerism is felt by all stakeholders in healthcare, but particularly by providers 3
Providers are faced with new types of challenges related to both culture and technology 4
Although adoption of EHRs and PHRs is low, healthcare providers recongize their value 5
EHRs and PHRs remain an emerging solution area 5
Yet, EHRs and PHRs are a top priority for healthcare organizations 6
Providers prioritize IT spending with the consumer in mind 7
Healthcare organizations require technological progress that addresses standards and integration obstacles 8
EHRs will pave the wave for the adoption of other consumer-driven healthcare technologies, such as PHRs 9
ACTIONS 11
Target patient-centric services and products 11
Stay in front of market trends as there is no room for error with your healthcare clients 11
Do not lose sight of your other target customer: the consumer 11
APPENDIX 12
Definitions 12
Extended methodology 12
Ourongoing primary research efforts 12
External secondary research and sources 13
Further reading 13
Ask the analyst
List of Figures
Figure 1: Most providers are feeling the impact of consumerism right now 4
Figure 2: Consumer-driven healthcare poses new challenges for providers 5
Figure 3: Personal Health Records (PHR) adoption is low but will grow over time 6
Figure 4: Personal health records are a top priority for healthcare organizations 7
Figure 5: Healthcare provider organizations are prioritizing their IT spending projects with consumerism in mind 8
Figure 6: Several obstacles must be addressed in order for EHRs to become mainstream 9
Figure 7: Integration is an important functionality of electronic health records both in North America and in Europe 10





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Helping Healthcare Organizations Compete in a Consumer-driven Environment (Customer Focus)

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Please fax this form to:
(646)607-1907 or (646)964-6609 - From USA
+353-1-481-1716 or +353-1-653-1571 - From Rest of World