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Contents: |
OurVIEW 1 CATALYST 1 SUMMARY 1 ? Although adoption of EHRs and PHRs is low, healthcare providers recongize their value, and 1 ? Improving quality of care will drive adoption of consumer-driven healthcare technologies 1 METHODOLOGY 1 ANALYSIS 2 Consumer-driven healthcare is here and visibly impacting healthcare organizations 2 Consumerism in healthcare is the product of several market forces 2 Consumerism is felt by all stakeholders in healthcare, but particularly by providers 3 Providers are faced with new types of challenges related to both culture and technology 4 Although adoption of EHRs and PHRs is low, healthcare providers recongize their value 5 EHRs and PHRs remain an emerging solution area 5 Yet, EHRs and PHRs are a top priority for healthcare organizations 6 Providers prioritize IT spending with the consumer in mind 7 Healthcare organizations require technological progress that addresses standards and integration obstacles 8 EHRs will pave the wave for the adoption of other consumer-driven healthcare technologies, such as PHRs 9 ACTIONS 11 Target patient-centric services and products 11 Stay in front of market trends as there is no room for error with your healthcare clients 11 Do not lose sight of your other target customer: the consumer 11 APPENDIX 12 Definitions 12 Extended methodology 12 Ourongoing primary research efforts 12 External secondary research and sources 13 Further reading 13 Ask the analyst List of Figures Figure 1: Most providers are feeling the impact of consumerism right now 4 Figure 2: Consumer-driven healthcare poses new challenges for providers 5 Figure 3: Personal Health Records (PHR) adoption is low but will grow over time 6 Figure 4: Personal health records are a top priority for healthcare organizations 7 Figure 5: Healthcare provider organizations are prioritizing their IT spending projects with consumerism in mind 8 Figure 6: Several obstacles must be addressed in order for EHRs to become mainstream 9 Figure 7: Integration is an important functionality of electronic health records both in North America and in Europe 10
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