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Change Management in Information Services, Second Edition

  • ID: 362654
  • January 2007
  • 242 pages
  • Ashgate Publishing

Information services are currently going through what is probably the most significant period of change in their history. At the same time, thinking about organisational change in general management has continued to develop, and many of the emerging ideas, strategies and processes are increasingly relevant to information services.

Since the first edition of this highly regarded book was published in 2000 the pace of change has accelerated because of the influence of digitisation and technological developments in general, the emergence of what might be called a business culture, changes in skills and knowledge requirements, and changes in user and personnel attitudes. Despite these rapid developments the current literature tends to reflect a preoccupation with technological developments at the expense of consideration for the broader managerial base. This second edition fills the gap in the literature and is fully updated with the inclusion of a number of new chapters and new case studies.

Acclaim for the first edition:-
‘This book provides a thorough and thoughtful introduction to this subject … He [author] does not offer a quick fix but a measured READ MORE >

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The nature of change
Change theories
Process and models
Teams in change management
Leadership for change
The psychology of change
The skills of change management

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Note: Product cover images may vary from those shown


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