Contents:

TABLE OF CONTENTS: Executive Summary 1 1. Market Definition 10 REPORT COVERAGE 10 MARKET SECTORS 10 The Public Sector 11 Work-Based Learning for Young People 11 Advanced Modern Apprenticeships 11 Foundation Modern Apprenticeships 11 The Connexions Service 12 Work-Based Learning for Adults 12 Investors in People 13 Welfare to Work 13 The Private Sector 14 Training Delivery 14 Training Locations 15 MARKET TRENDS 15 The Public Sector 15 Post-14 Education and Training 15 Raising Awareness of NVQs 15 The Private Sector 16 Pressures on Training Time 16 Small Firms 16 E-Learning 16 Tailored Training 16 MARKET POSITION 17 2. Market Size 18 THE PUBLIC SECTOR 18 Government Expenditure on Education and Training 18 Table 1: Total Central and Local Government Spending on Education and Training in England in Cash Terms (£m), 1997/1998 to 2001/2002 18 THE PRIVATE SECTOR 19 Employer Expenditure on Training 19 Table 2: UK Employer Expenditure on External Training (£bn), 1997-2002 20 Number of Employees Receiving Training 21 Table 3: UK Employees of Working Age Receiving Training (000 and %), 1997-2002 21 By Region 21 Table 4: Percentage of Employees of Working Age Receiving Job-Related Training by UK Region, 1998-2001 22 By Age 22 Table 5: Percentage of UK Employees of Working Age Receiving Job-Related Training by Age, 1997-1999 23 Table 6: Percentage of Employees of Working Age Receiving Job-Related Training by Age, 2000-2002 24 By Occupation 24 Table 7: Percentage of UK Employees of Working Age Receiving Job-Related Training by Occupation, 1998-2002 25 By Economic Sector 25 Table 8: Percentage of UK Employees of Working Age Receiving Job-Related Training by Economic Sector, 2000-2002 26 Training Methods 26 Table 9: Employees' Preferred Training Methods (% of employees), 2002 27 Location of Training 27 Table 10: Employee Training by Type of Location (% of training), 2000 and 2001 28 Table 11: Location of Training by Age of Employee (% of training), 2001 29 3. Industry Background 30 RECENT HISTORY 30 Learning and Skills Councils 30 Sector Skills Councils 30 Investors in People 31 NVQs 31 The Public Sector 31 NUMBER OF PROVIDERS 31 EMPLOYMENT 33 REGIONAL VARIATIONS IN THE MARKETPLACE 33 DISTRIBUTION 33 HOW ROBUST IS THE MARKET? 34 LEGISLATION 34 KEY TRADE ASSOCIATIONS 34 The Chartered Institute of Personnel and Development 34 The Campaign for Learning 35 The Sector Skills Councils 35 The Learning and Skills Council 35 The University for Industry 36 UK Online 36 Learning Partnerships 36 4. Competitor Analysis 37 THE MARKETPLACE 37 Academic Institutions 37 Business Publishers 37 Independent Training Organisations 37 In-House Trainers 37 IT Companies 37 Management Consultancies 38 Professional Institutes 38 Sole Practitioners 38 MARKET SECTORS 38 Accountancy and Finance Training 38 General Management 39 Human Resources Management/Personal Development 40 Information Technology 42 Outdoor Training 43 Presentation Skills 44 Project Management 44 Quality Assurance 45 Sales and Marketing 46 MARKET LEADERS 47 Barleythorpe Training and Conference Centre 47 Structure and Coverage 47 Financial Results 47 BPP Holdings PLC 48 Structure and Coverage 48 Financial Results 48 Brathay Development Training 48 Structure and Coverage 48 Financial Results 49 BSI Business Solutions 49 Structure and Coverage 49 Financial Results 49 Bureau Veritas Quality International Ltd 49 Structure and Coverage 49 Financial Results 50 The Capita Group PLC 50 Structure and Coverage 50 Financial Results 50 Chartered Institute of Environmental Health 50 Structure and Coverage 50 Financial Results 50 Chartered Institute of Marketing 50 Structure and Coverage 50 Financial Results 51 Chartered Institute of Personnel and Development 52 Structure and Coverage 52 Financial Results 52 The Coverdale Organisation Ltd 52 Structure and Coverage 52 Financial Results 53 Croner Training 53 Structure and Coverage 53 Financial Results 54 Det Norske Veritas Ltd 54 Structure and Coverage 54 Financial Results 54 Dove Nest Management Training and Development Ltd 54 Structure and Coverage 54 Financial Results 55 Euromoney Training 55 Structure and Coverage 55 Financial Results 56 Fielden-Cegos Ltd 56 Structure and Coverage 56 Financial Results 57 Forum Europe Ltd 57 Structure and Coverage 57 Financial Results 58 Franklin Covey Europe Ltd 58 Structure and Coverage 58 Financial Results 58 FT Knowledge Ltd 58 Structure and Coverage 58 Financial Results 59 GBS Training Ltd 59 Structure and Coverage 59 Financial Results 59 Hawksmere PLC 59 Structure and Coverage 59 Financial Results 60 Hemsley Fraser Training Group Ltd 60 Structure and Coverage 60 Financial Results 61 Huthwaite Research Group Ltd 61 Structure and Coverage 61 Financial Results 61 Impact Development Training Ltd 62 Structure and Coverage 62 Financial Results 62 Informatics CTEC 62 Structure and Coverage 62 Financial Results 63 Invicta Training Ltd 63 Structure and Coverage 63 Financial Results 63 John Matchett Ltd 63 Structure and Coverage 63 Financial Results 64 KnowledgePool Ltd 64 Structure and Coverage 64 Financial Results 64 The Leadership Trust (Training) Ltd 64 Structure and Coverage 64 Financial Results 65 Learning Tree International Ltd 65 Structure and Coverage 65 Financial Results 65 Lloyd's Register Quality Assurance Ltd 66 Structure and Coverage 66 Financial Results 66 Marcus Bohn Associates Ltd 66 Structure and Coverage 66 Financial Results 67 Midland Group Training Services Ltd 67 Structure and Coverage 67 Financial Results 67 Monadknock International 68 Structure and Coverage 68 Financial Results 68 National Education Training Group Incorporated 68 Structure and Coverage 68 Financial Results 68 NCC Education Ltd 69 Structure and Coverage 69 Financial Results 69 The Oxford Publicity Partnership Ltd 69 Structure and Coverage 69 Financial Results 69 Parity Training Ltd 70 Structure and Coverage 70 Financial Results 70 Pera Integrated Training Ltd 70 Structure and Coverage 70 Financial Results 71 Pitman Training 71 Structure and Coverage 71 Financial Results 71 Rievers of Tarset 71 Structure and Coverage 71 Financial Results 72 RRC Business Training 72 Structure and Coverage 72 Financial Results 72 RSM Marketing Improvements Ltd 73 Structure and Coverage 73 Financial Results 73 QA PLC 73 Structure and Coverage 73 Financial Results 74 Smallpeice Enterprises Ltd 74 Structure and Coverage 74 Financial Results 75 Spearhead Training Group Ltd 75 Structure and Coverage 75 Financial Results 75 Spring Group PLC 75 Structure and Coverage 75 Financial Results 76 Steps 76 Structure and Coverage 76 Financial Results 76 Structured Training Ltd 76 Structure and Coverage 76 Financial Results 77 Survive Ltd 77 Structure and Coverage 77 Financial Results 77 TACK International Ltd 77 Structure and Coverage 77 Financial Results 78 Woodland Grange 78 Structure and Coverage 78 Financial Results 78 The Work Foundation 79 Structure and Coverage 79 Financial Results 79 WTI Training Group 79 Structure and Coverage 79 Financial Results 80 Xansa PLC 80 Structure and Coverage 80 Financial Results 80 5. Strengths, Weaknesses, Opportunities and Threats 81 STRENGTHS 81 WEAKNESSES 81 OPPORTUNITIES 81 THREATS 82 6. Buying Behaviour 83 INTRODUCTION 83 FORMS OF TRAINING RECEIVED 83 Table 12: Forms of Training Received in the Last 12 Months (%), 2002 84 TRAINING BUDGETS 84 Table 13: Items Included in Organisations' Training Budgets (% of organisations), 2002 85 E-LEARNING 86 Table 14: Types of Staff for Whom E-learning Accounts for 10% or More of Training Time† (% of establishments), 2002 86 EMPLOYER SUPPORT FOR LEARNING 86 Table 15: Qualifications Receiving Financial Support from Employers by Type of Learning (% of employers), 2002 87 Table 16: Financial Support for Employees Seeking to Gain Qualifications by Economic Sector (% of employers), 2002 87 REWARDS FOR QUALIFICATIONS/PROFESSIONAL DEVELOPMENT 88 Table 17: Percentage of Organisations that Reward Employees for Gaining a Relevant Qualification by Economic Sector, 2002 88 7. Current Issues 89 THE E-LEARNING DEBATE 89 BLENDED LEARNING 90 INNOVATIVE TRAINING 90 DOES TRAINING PAY? 91 RESEARCH INTO TRAINING 92 8. The Global Market 93 OPERATING INTERNATIONALLY 93 GLOBAL TRENDS 93 Expenditure 93 Learning Technologies 94 Outsourcing 94 9. Forecasts 95 ECONOMIC OUTLOOK 95 FORECASTS 2003 TO 2007 95 Table 18: Forecast UK Employer Expenditure on Training (£bn), 2003-2007 96 FUTURE TRENDS 96 E-Learning Prospects 96 Preparing for New Learning Styles 96 Training in the Knowledge Economy 97 The Growth of Corporate Learning Resources 97 Long-Term Challenges 97 10. Company Profiles 99 Bpp Holdings Plc 100 CRONER.CCH GROUP LTD 102 Euromoney Institutional Investor Plc 104 Fielden-cegos Ltd 106 Learning Tree International Ltd 108 Parity Training Ltd 110 Pera International 112 Spring Group Plc 114 11. Further Sources 116 Associations 116 Publications 119 Directories 120 General Sources 120 Bonnier Information Sources 121 Government Publications 122 Other Sources 122