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In-Dustry Update: SOHO Business VoIP, IP VPN, and Convergence Adoption Product Image

In-Dustry Update: SOHO Business VoIP, IP VPN, and Convergence Adoption

  • ID: 363817
  • December 2006
  • 13 pages
  • In-Stat/MDR

This report provides an update on the level of adoption among US SOHO businesses in the areas of IP VPNs, VoIP, and network convergence. It provides insights into how this segment varies from the rest of the US market.
The adoption of business-grade VoIP solutions such as IP-enabled and IP-based PBX, as well as IP Centrex is particularly weak in this market segment, where broadband IP telephony has been the IP voice service of choice to date. We also see limited IP VPN deployment, but discusses the extent to which they are replacing existing WAN services. The integration of voice, data, and video applications into converged networks is also reviewed and compared with US business averages.

This report details adoption rates among businesses with between 1 and 4 employees. The report is based on primary research and should be of particular interest to carriers, equipment manufacturers, and solution integrators seeking insights into the dynamic SOHO business market.

In This Update
Executive Summary
Data Collection for This Analysis
IP VPN Adoption
Current IP VPN Deployment
IP VPN Deployment Plans
Many IP VPN Implementations are First-Time WAN Applications
In-House and Outsourced Deployment and Management Equally Preferred
VoIP Adoption
Business-Grade VoIP Options are Not Yet Adopted
Customers Expect a Wide Range of Channel Options, Including Systems Integrators and Retail
Voice, Video, and Data Convergence
Limited Convergence of Voice and Data Most Popular to Date
Expansion of Convergence Plans Target Triple Play
Convergence Adoption is Driven Primarily by Cost Savings, But Many Factors Emerge
Implications
Recommended Reading

List of Tables
Table 1. Use and Planned Use of IP VPN
Table 2. Types of Current IP VPN Deployments (Multiple Responses Allowed)
Table 3. Future IP VPN Deployment Plans (Multiple Responses Allowed)
Table 4. IP VPN Displacement of Legacy WAN Services
Table 5. In-House vs. Carrier Deployment of IP VPN
Table 6. Current VoIP Adoption
Table 7. Preferred Channel Partners for IP Solutions
Table 8. Current Common Network Convergence of Voice, Data, and Video
Table 9. Future Convergence Plans (Within the Next 18 months)
Table 10. Drivers of Network Convergence

List of Figures
Figure 1. Type of VoIP Service Used by Size of Business

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