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Industry Update: Mid-Sized Business Managed Services Spending

In-Stat/MDR, December 2006, Pages: 10

This report covers managed network services spending in the US mid-sized business segment through 2010. Survey data that covers the current state of MNS adoption and how this landscape will change over the next two years is broken down by mid-sized business sub-segment. Also included is survey data that reveals the effect of complexity on future MNS purchases.
These survey results along with an overview of market forces that affect managed services spending are factored into our managed services spending forecast, which is broken down into three mid-sized business sub-segments: 100 to 249 employees; 250 to 499 employees; and 500 to 999 employees.

This report is helpful to any service provider that currently offers, or is planning to offer a managed service to decision-makers in the mid-sized business market.

In This Update
Mid-Sized Business MNS Spending Poised for Growth
Mid-Sized Firms MNS Adoption Higher Than Average
500- to 999-Employee Firms Least Likely to be DIYers
Current MNS Take Rates On Par With National Average
Switch Rates Significantly Higher For 500+-Employee Firms
Future Network Complexity Will Aid MNS Adoption
Nearly 80% of Mid-Sized MNS Adopters Likely to Buy More in Future
Future Cost and Complexity the Biggest Factors in Increased MNS Spending
Related Reports
Methodology
Appendix

List of Tables
Table 1. US Managed Services Spending (US$ in Millions)Mid-Sized Business, 20052010
Table 2. Network Functions Done In-House/Planned to Keep In-HouseMid-Sized Business, 9/06
Table 3. Network Functions Currently Out-TaskedMid-Sized Business, 9/06
Table 4. Functions Now Done In-House but Plan to Out-Task Within 2 YearsMid-Sized Business, 9/06
Table 5. Mid-Sized Business MNS Adopters Likely to Buy More ServicesMid-Sized Business, 9/06
Table 6. Managed Services Spending by Size of BusinessUS Business, 9/06

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