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European CTI Board and Software Markets Product Image

European CTI Board and Software Markets

  • Published: March 1999
  • Region: Europe
  • Frost & Sullivan



This report examines the major markets for CTI boards and software, including the markets for voice and fascimile boards, interface boards, call center software and CTI services. The report provides in-depth discussions of market drivers and restraints, presents expert revenue forecasts for each segment, and includes profiles of key indsutry participants. It examines trends, offers strategic recommendations, and evaluates challenges that all market participants will face. From Frost & Sullivan.



- Introducing the Market Engineering Consulting Report

- The Market Engineering System

- Market Engineering Report Elements

- Strategic Benefits of Market Engineering for Readers of This Report

- Top Ten Benefits of a Market Engineering Consulting Report

- A Word of Caution

- Executive Summary

- Introduction to CTI Boards and Software Market

- Summary of Major Findings

- Industry Challenges and Research Methodology

- Identification of Challenges Facing the CTI Board and Software Markets

- Time Frame Analysis of Industry Challenges

- Frost & Sullivan's 12-Step Market Engineering Research Methodology

- Market Engineering Forecasting Methodology

- Market Engineering Research for the Total European CTI Board and Software Markets

- Forecasts of the Total Market

- Presentation of Strategic Significance of Measurements

- Forecasts of the German CTI Market

- Forecasts of the United Kingdom CTI Market

- Forecasts of the French Market

- Forecasts of the Italian CTI Market

- Forecasts of the Iberian CTI Market

- Forecasts of the Benelux CTI Market

- Forecasts of the Scandinavian CTI Market

- Forecasts of the Rest-of-Europe CTI Market

- Market Engineering Research for the CTI Voice and Fax Boards Market

- Forecasts of the Total Market

- Forecasts of the Traditional Voice Boards Market

- Forecasts of the Facsimile Boards Market

- Forecasts of the Automatic Speech Recognition Market

- Forecasts of the Text-to-Speech Market

- Market Engineering Research for the Interface Boards Market

- Forecasts of the Total Market

- Forecasts of the Network Interface Card Market

- Forecasts of the Station Interface Card Market

- Market Engineering Research for the Call Centre CTI Software Market

- Forecasts of the Total Market

- Forecasts of the Inbound Call Centre CTI Software Market

- Forecasts of the Outbound Call Centre Market

- Market Engineering Research for the CTI Services Market

- Forecasts of the Total Market

- Forecasts of the Management Services Market

- Forecasts of the Consultancy Services Market

- Market Engineering Strategy

- What Is Market Engineering Strategy?

- How to Improve the Market Engineering Strategy Development Process

- Market Engineering Strategic Recommendations

- Market Engineering Planning in the European CTI Boards and Software Industry

- Integrating Market Engineering into the Business Planning Process

- Using Market Engineering Planning to Support the Business Planning Process

- Implementation of Market Engineering

- Introduction and Summary

- How to Implement Market Engineering in a Company

- How to Make the Most of This Market Engineering Report

- Market Engineering Monitoring of the European CTI Boards and Software Industry

- The Purpose of Market Engineering Monitoring

- How to Design a Successful Monitoring Programme

- Top Ten Critical Elements of a Market Engineering Programme in the European CTI Boards and Software Industry

- Frost & Sullivan's Strategic Recommendations for Further Research

- Profiles of Strategically Targeted Companies

- AVT Corporation

- Brooktrout Technology

- Brooktrout Software (A Brooktrout Technology Company)

- Netaccess (A Brooktrout Technology Company)

- Connect Communications Group Ltd

- Dialogic Corporation

- Hewlett Packard Company

- Lernout & Hauspie

- Lucent Technologies

- Natural Microsystems Corp.

- Rockwell International Corporation

- Syntellect Europe Ltd

- Database of Key Industry Participants

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