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World Retail Application Software Markets

Frost & Sullivan, February 2006

Retailers Look to Application Software to Achieve Greater EfficiencyGlobally, one of the key concerns for the retail industry is the need to increase efficiency while simultaneously managing the critical cost aspect. This calls for heavy investment in technology but due to the lack of adequate revenues from previous years, retailers worldwide are exercising great caution before committing funds for this purpose. For technology investments to increase, the retail industry has to not only gather pace, but also become more organized. Nevertheless, the current fiercely competitive environment and increasingly demanding customers highlight the need for proper information exchanges between distributors and retailers, an accurate replenishment policy, as well as superior customer service. Retailers are realizing the value of application software in improving profitability and are gradually increasing their IT spending, which is expected to increase by nearly 15 per cent in 2006. Almost half of this projected increase is likely to be devoted to application software with a particular focus on software tools that facilitate multi-channel customer relationships, point-of-sale (POS) systems, strategic merchandising, and supply chain management.This Frost & Sullivan research service attempts to understand the potential of application software in the global retail industry. Through detailed insights into market trends as well as drivers and restraints, it helps application software vendors understand the requirements of the industry and position their products accordingly. The scope of the study includes software for retail supply chain management, in-store management, and business intelligence.Demand for Application Software Increases as Retailers Strive to Achieve Streamlined OperationsThe application software market is growing at a steady rate and continues to be a key focus area in the retail IT/technology space, with several leading global and regional retailers using software to deploy cost-effective network access. Using reader devices or data collection points (including POS), retailers are gathering vital data and transmitting it over a wireless network. Thus, application software is becoming increasingly important as a means to transfer data precisely and in real time, thereby providing faster connectivity and better visibility into data.Software application technologies promise to help streamline the supply chain and ultimately transform the retail ecosystem, provided they are coupled with the business processes and IT infrastructure that unlock their full potential, says the analyst of this research service. Therefore, to extract the maximum value from these technologies, vendors must proactively support the retail industry through research as well as involvement in industry-standards organizations and customer pilot projects.Data Integration Drives Uptake of Application SoftwareRetailers are adopting different software solutions based on their individual needs. Some companies are deploying product information management (PIM) solutions while others are focusing on global data synchronization applications that manage the publication of product data. Software that helps retailers better manage customer data across multiple business channels is also in demand as it goes a long way in improving customer service and marketing efforts.Regardless of the path they choose, most retailers have identified data integration as a top priority, observes the analyst. Effective management of data is expected to benefit the supply chain with enhanced efficiency and increased speed to shelf and also holds huge potential for cost savings as well as greater customer satisfaction.

1. Executive Summary

- 1. Market Overview

- - 1. Introduction

- - 2. Geographic Coverage and Research Scope Definition

- 2. Major Research Findings

- - 1. Geographic Segment Analysis- EMEA and North America

- - 2. Geographic Segment Analysis - Asia Pacific and Rest of the World

2. World Retail Application Software Markets

- 1. Market Overview

- - 1. Introduction

- - 2. Market Drivers

- - - a. High Potential for Growth with Retailers Increasing their IT Spending

- - - b. Growing Interest in the Retail Software Sector

- - - c. Technology Firms in the US Making Major Re-investments

- - - d. Fragmented Competitive Landscape Favors Niche Market Participants

- - 3. Market Restraints

- - - a. Smaller European Vendors Under Pressure from the Global Companies

- - - b. Product Lifecycles are Shorter in Retail Software Technology

- - - c. The Application Software Market Has Reached a Maturity Level

- - - d. High Barriers to Entry for New Vendors

- - 4. Market Engineering Measurements

- 2. Market Forecasts and Analysis

- - 1. World Retail Supply Chain Management Software Revenue Forecasts

- - 2. World Retail In-Store Management Software Revenue Forecasts

- - 3. World Retail Business Intelligence Software Revenue Forecasts

3. Retail Supply Chain Management Software Markets

- 1. Market Overview

- - 1. Introduction

- - 2. Market Drivers

- - 3. Market Restraints

- - 4. Market Engineering Measurements

- 2. Market Forecasts and Analysis

- - 1. North American Revenue Forecasts

- - 2. EMEA Revenue Forecasts

- - 3. Asia Pacific Revenue Forecasts

- - 4. Latin America Revenue Forecasts

4. Retail In-Store Management Software Markets

- 1. Market Overview

- - 1. Introduction

- - 2. Market Drivers

- - 3. Market Restraints

- - 4. Market Engineering Measurements

- 2. Market Forecasts and Analysis

- - 1. North American Revenue Forecasts

- - 2. EMEA Revenue Forecasts

- - 3. Asia Pacific Revenue Forecasts

- - 4. Latin American Revenue Forecasts

5. Retail Business Intelligence Software Markets

- 1. Market Overview

- - 1. Introduction

- - 2. Market Drivers

- - 3. Market Restraints

- - 4. Market Engineering Measurements

- 2. Market Forecasts and Analysis

- - 1. North American Revenue Forecasts

- - 2. EMEA Revenue Forecasts

- - 3. Asia Pacific Revenue Forecasts

- - 4. Latin American Revenue Forecasts

6. Frost & Sullivan Awards

- 1. Awards

- - 1. Growth Strategy Leadership Award

- - 2. Product Innovation Award

7. Appendix

- 1. Decision Support Databases

- - 1. World Retail Store Numbers

- - 2. World EFT Installed Base

List Of Figures

Chapter 2

- Total Retail Application Software Market: Supply Chain Management Software Revenue Forecasts (World), 2003-2010

- Total Retail Application Software Market: In-store Management Software Revenue Forecasts (World), 2003-2010

- Total Retail Application Software Market: Business Intelligence Software Revenue Forecasts (World), 2003-2010

Chapter 3

- Retail Application Software Market: Supply Chain Management Software Revenue Forecasts (North America), 2003-2010

- Retail Application Software Market: Supply Chain Management Software Revenue Forecasts (EMEA), 2003-2010

- Retail Application Software Market: Supply Chain Management Software Revenue Forecasts (Asia Pacific), 2003-2010

- Retail Application Software Market: Supply Chain Management Software Revenue Forecasts (Latin America), 2003-2010

Chapter 4

- Retail Application Software Market: In-store Management Software Revenue Forecasts (North America), 2003-2010

- Retail Application Software Market: In-store Management Software Revenue Forecasts (EMEA), 2003-2010

- Retail Application Software Market: In-store Management Software Revenue Forecasts (Asia Pacific), 2003-2010

- Retail Application Software Market: In-store Management Software Revenue Forecasts (Latin America), 2003-2010

Chapter 5

- Retail Application Software Market: Business Intelligence Software Revenue Forecasts (North America), 2003-2010

- Retail Application Software Market: Business Intelligence Software Revenue Forecasts (EMEA), 2003-2010

- Retail Application Software Market: Business Intelligence Software Revenue Forecasts (Asia Pacific), 2003-2010

- Retail Application Software Market: Business Intelligence Software Revenue Forecasts (Latin America), 2003-2010

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